Basic Account Request is pending for at least 3 months

[Maicon Sievert]

Hello!

I've sent the Basic Account application last year and the process has stalled for 3 months now.

Had some interactions by e-mail and I answered all the questions.

The last response was in December 6 and it has passed one more month, and nothing.

Manager Account ID: 864-761-6919

Ticket: 4-6500000037116

Can anyone help?

Thanks,

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

Please note that the concerns related to access requests are out of scope for the Google Ads API support team. Our team specializes in Google Ads API related concerns and technical implementations only. I would recommend you to reach out to the Google Ads API Compliance team as they are better equipped to address your concern.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vH0j0:ref" (ADR-00287524)

Thanks,
 

Google Ads API Team

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