Failed to refresh access token(internal_failure)

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firmgad...@gmail.com

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Sep 8, 2016, 2:10:58 PM9/8/16
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Hi,

Can someone from the AdWords team please help with resolving this issue

"Failed to refresh access token  \"error\" : \"internal_failure"

How frequent token will expire, i am using only one Adwords account, after some time i am getting error like
"Failed to refresh access token  \"error\" : \"Invalid_grant"

Thanks
FM

Shwetha Vastrad (AdWords API Team)

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Sep 8, 2016, 4:19:26 PM9/8/16
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Hi,

Access tokens have an expiration time, typically 1 hour. You should use your refresh token to refresh an expired access token as and when necessary. Let me know if refreshing the access token resolves the issue. 

Regards,
Shwetha, AdWords API Team.

Flatiron GA

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Sep 8, 2016, 4:26:19 PM9/8/16
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also i am getting error for valid tokens like

"Failed to refresh access token  \"error\" : \"internal_failure"

what could be the issue, i am using test account

this account needs to be approved ?

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Shwetha Vastrad (AdWords API Team)

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Sep 8, 2016, 4:43:47 PM9/8/16
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Hi, 

Could you provide the email account used to generate your credentials and the ID of the AdWords account you are targeting in your request? Is this error occurring intermittently? Does retrying the request help? Any logs you can provide will be helpful. Please use Reply privately to author when responding.

Thanks,
Shwetha, AdWords API Team.

gorkem....@gmail.com

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Sep 12, 2016, 6:59:39 AM9/12/16
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Hi there i am getting same errors with this email account credentials on php library

8 Eylül 2016 Perşembe 23:43:47 UTC+3 tarihinde Shwetha Vastrad (AdWords API Team) yazdı:
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