Applied Standard Access a week ago, but still get no response.

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Jinxuan Zhu

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Sep 26, 2023, 3:20:18 PM9/26/23
to Google Ads API and AdWords API Forum
The MCC id of Google Ads account is 967-779-5883, and the email is j...@egenerationmarketing.com. I applied Standard Access two times around one week ago and around and around three weeks ago. Both application get no reply.

I don't have a Case Id because the applied form doesn't give me a case id.

I submitted Google Ads API Compliance Form but it still doesn't get reply.

Can you help me with it?

Thank you,
Jinxuan Zhu @ eGenerationMarketing Inc.

Jinxuan Zhu

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Sep 26, 2023, 4:14:22 PM9/26/23
to Google Ads API and AdWords API Forum

I just filed another compliance form, so I can get a case id from insepction the POST request:

Case Id: 7-9959000035189

Google Ads API Forum Advisor

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Sep 27, 2023, 2:38:44 AM9/27/23
to j...@egenerationmarketing.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Team,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 967-779-5883
  • Cases ID: 7-9959000035189
  • Access type: Standard
Do reach out to the Google Ads API support team, for any queries related to the API.

 
This message is in relation to case "ref:_00D1U1174p._5004Q2p1Zec:ref"

Thanks,
 
Google Logo Google Ads API Team


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