Account Access in Google Ads API

[TotallyDion]

Hi,

I am currently working on a project that integrates the Google Ads API. I have a Google Cloud Console project and access to several manager and sub-accounts with an email address. However, I'm facing an issue with accessing campaign data.

Each time I call the /customers:listAccessibleCustomers endpoint using the developer token, I retrieve all accounts associated with my email, but I don't know the account of developer token ( an old teammate left it behind) everytime I try to hit the endpoint for a specific account I am unable to access the campaigns. Instead, I receive the error:
DEVELOPER_TOKEN_NOT_APPROVED.

I suspect this issue might be related to the manager account not having the necessary permissions or access, but I'm unable to identify which account is associated with the console project. As a result, I am unsure how to modify its access level.

Could you please guide me on how to:

1. Identify the manager account linked to my console project.
2. Change or update the account associated with the console project to ensure proper access.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

The DEVELOPER_TOKEN_NOT_APPROVED error means that the developer token you have is only approved for use with test accounts and you attempted to access a non-test account. The common cause of this error is that a test developer token was used to access a non-test account. To access non-test accounts, you need to apply for Basic or Standard access.

Additionally, you may refer to this link for more information on how to manage users and access levels for your manager account.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vFSRy:ref" (ADR-00265219)

Thanks,
 

Google Ads API Team