How to pull conversion_actions from new google ads api?

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Darshan Pradhan

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Mar 5, 2019, 6:17:11 AM3/5/19
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I am using the following query in search service to retrieve all the conversion_actions for my customer in context. But I am not getting anything back. Please advice on how to pull conversion_actions using the Google Ads Beta API.

Select  conversion_action.app_id, conversion_action.attribution_model_settings.attribution_model,conversion_action.attribution_model_settings.data_driven_model_status, conversion_action.category,conversion_action.click_through_lookback_window_days,conversion_action.counting_type,conversion_action.id,conversion_action.include_in_conversions_metric,conversion_action.name,
conversion_action.owner_customer,conversion_action.phone_call_duration_seconds,conversion_action.status,conversion_action.tag_snippets  FROM conversion_action

Darshan Pradhan

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Mar 8, 2019, 12:33:51 AM3/8/19
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Can somebody from Google Ads API Support answer this questions please?

googleadsapi...@google.com

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Mar 8, 2019, 5:48:27 AM3/8/19
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Hi Darshan,

My apologies for the delayed response. To better investigate this, could you provide your clientCustomerId so I could check this on my end (please reply via Reply privately to author)? 

Also just to let you know, Google Ads API is now in production and you may want to use the Google Ads API production release. You may refer to our blog for more information.

Thanks and regards,
Dannison
Google Ads API Team


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Darshan Pradhan

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Mar 9, 2019, 3:05:11 AM3/9/19
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Hi Dannison, 

I have sent over the info privately. Please let me know if you received it or not. 

Thanks for looking into this.
Darshan 

Darshan Pradhan

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Mar 22, 2019, 2:02:49 PM3/22/19
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Hi, please provide an update on this issue. We are waiting to retrieve this info for our customer account. 

Thanks,
Darshan.

googleadsapi...@google.com

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Mar 26, 2019, 4:19:49 AM3/26/19
to dar...@companionlabs.com, AdWords API and Google Ads API Forum
Hello Tamar,

Sorry for keeping you waiting. 
The engineer in charge told me that he would be able to have a look at this in this week.

Best,
Thanet, Google Ads API Team

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rob

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Mar 26, 2019, 3:14:05 PM3/26/19
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Same here - I also cannot pull anything from the conversion_actions interface. Literally no queries return anything. 

googleadsapi...@google.com

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Mar 28, 2019, 10:06:11 AM3/28/19
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Hello,

Could you share your customer ID as well, so I can pass it to the engineering team for investigation?

Best,
Thanet, Google Ads API Team

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Darshan Pradhan

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Apr 1, 2019, 1:14:56 PM4/1/19
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Hi API Team,

Please provide a status update on this issue, we have been waiting to hear back from the engineer in charge there? 

Thanks,
Darshan.

F B

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Apr 1, 2019, 4:34:07 PM4/1/19
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Darshan Pradhan

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Apr 1, 2019, 6:26:33 PM4/1/19
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Yes, looks like it is, need THE engineer in charge who was going to look into this last week to come back and confirm and provide us with plan of action on when this will be resolved.  We have been waiting on this for sometime now.

googleadsapi...@google.com

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Apr 2, 2019, 12:59:25 PM4/2/19
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Hello All,

I've flagged this issue that it affects many users now.
The engineering team is investigating this right now.
I'll inform any progresses here once I've heard from them.

Cheers,
Thanet, Google Ads API Team
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googleadsapi...@google.com

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Apr 4, 2019, 8:37:36 AM4/4/19
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Hello All,

The engineering team is aware of the issue and working on it.

Best,
Thanet, Google Ads API Team
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googleadsapi...@google.com

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Apr 19, 2019, 7:37:42 AM4/19/19
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Hello All,

Sorry for keeping you waiting for the fix.
Now, the issue has been fixed and you should be able to fetch conversion actions using GoogleAdsService now.

Cheers,
Thanet, Google Ads API Team
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On 04/04/19 19:37:26 googleadsapi...@google.com wrote:
Hello All,

The engineering team is aware of the issue and working on it.

Best,
Thanet, Google Ads API Team
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Also find us on our blog and discussion group:
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rentca...@gmail.com

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Apr 22, 2019, 3:12:15 PM4/22/19
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When using GoogleAdsService with query SELECT conversion_action.id, conversion_action.name, conversion_action.tag_snippets FROM conversion_action LIMIT 50. The following is all that is returned.

{
    "fieldMask": "conversionAction.id,conversionAction.name,conversionAction.tagSnippets"
}

AS you can see it's still not working correctly.

KDJ

Darshan Pradhan

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Apr 22, 2019, 4:04:52 PM4/22/19
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I second the issue as well. I ran the conversion_actions search query against couple of our accounts and I did not get any data back.

Request
-------
MethodName: google.ads.googleads.v1.services.GoogleAdsService/Search
Headers: {developer-token=REDACTED, login-customer-id=REDACTED, x-goog-api-client=gl-java/11.0.1 gapic/ gax/1.35.0 grpc/1.16.1}
Body: customer_id: "REDACTED"
query: "SELECT conversion_action.id, conversion_action.name, conversion_action.tag_snippets  FROM conversion_action LIMIT 50"
page_size: 1000


Response
--------
Headers: Metadata(content-disposition=attachment,content-type=application/grpc,request-id=gSJvU2lyEiYLFzFhA_6R1w,date=Mon, 22 Apr 2019 15:58:37 GMT,alt-svc=quic=":443"; ma=2592000; v="46,44,43,39")
Body: field_mask {
  paths: "conversion_action.tag_snippets"
}

Failure message: null
Status: Status{code=OK, description=null, cause=null}.
data count= 0 

googleadsapi...@google.com

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Apr 26, 2019, 4:22:01 AM4/26/19
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Hello everyone,

Please try your query again. It should have been fixed by now.

Cheers,
Thanet, Google Ads API Team
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rentca...@gmail.com

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May 3, 2019, 4:38:58 PM5/3/19
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This is issue is still not fixed.

Query:  SELECT conversion_action.id, conversion_action.name, conversion_action.tag_snippets FROM conversion_action LIMIT 50

Returns the following:

{
    "error": {
        "code": 500,
        "message": "Internal error encountered.",
        "status": "INTERNAL"
    }
}

If the conversion_action.tag_snippets is removed then it works. I need to get the conversion_action.tag_snippets information.

KDJ

googleadsapi...@google.com

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May 3, 2019, 6:26:00 PM5/3/19
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Hello,

Our team is investigating, and I will update here when I have any new information to share.


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rentcafe dev

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May 20, 2019, 4:29:33 PM5/20/19
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Just checking to see if there is an update on conversion_action.tag_snippets issue.

KDJ

Google Ads API Forum Advisor Prod

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May 22, 2019, 7:55:05 AM5/22/19
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Hello KDJ,

I've been confirmed that this has been already fixed. Could you please try again?
And if you still face the issue, could you send the latest request ID?

Best,
Thanet, Google Ads API Team

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