No communication or response to Google Ads API access for over 3 weeks

[Vishnu Tej MP]

Hello,

I have applied two times for basic access for the Google Ads API access with my initial application being submitted over 3 weeks ago and I haven't received any response or basic communication that my application has been received or is being considered since my initial contact. I have since submitted another application a week ago and tried to reach out through multiple support channels but to no avail. 

Using a google form to be considered for an application and then receiving no updates as if the application is going into a black box especially for a developer and tech related API key is something I definitely did not expect from google (a tech first and pioneer company). Please help and I'm looking forward to any assistance.

MCC:   142-856-6900

[Google Ads API Forum Advisor]

Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
 
The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 142-856-6900
• Cases ID: requested
• Access level: Basic

Do reach out to the Google Ads API support team for any queries related to the API. 

 

This message is in relation to case "ref:_00D1U1174p._5004Q2p1Z6a:ref"

Thanks,
 

Google Ads API Team