API Basic Access Application

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Kentaro Nakano

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Jan 28, 2024, 7:39:58 PM1/28/24
to Google Ads API and AdWords API Forum
Hello,

I am writing to follow up on our recent application for the Google Ads API Token Basic Access.

As of today, it has been over one month since we've applied it, and we have yet to receive any response or updates from Google regarding our application.

 We would really appreciate any information you can provide on the status of our application or any additional steps we may need to take.
Please let me know.

This is our information we applied below details.
We just need a Basic Access at first so just check Case ID first one I wrote.

- Google Ads Manager Account (MCC) ID: 558-790-2784
- Case ID: 3-4277000035489(Basic Access), 4-8566000035609(Standard Access), 
- Access level : Basic Access

Thank you.

Google Ads API Forum Advisor

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Jan 28, 2024, 7:55:30 PM1/28/24
to kcp.is.rev...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team. 

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 558-790-2784
    • Case ID: 3-4277000035489(Basic Access), 4-8566000035609(Standard Access)
    • The user needs basic access first. 
    Do reach out to the Google Ads API support team for any queries related to the API.
     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02ryOQ7:ref"

    Thanks,
     
    Google Logo Google Ads API Team

     

    Yijun Zhang

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    Feb 6, 2024, 2:52:05 PM2/6/24
    to Google Ads API and AdWords API Forum
    Hello,
    I applied for the basic access level token one month ago, but I haven't received any response. I submitted the contact form a few weeks ago and there isn't any reply. Google ads token is very important to our company. Without the token, our company cannot have further operation. Please help us reach out to the API team! Here is our manager account ID. We cannot find the case number. 

    Manager Account ID: 319-703-7193

    Please let me know if there is any update!
    Thank you so much for helping us!


    Google Ads API Forum Advisor

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    Feb 6, 2024, 3:11:32 PM2/6/24
    to qzhan...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
    Hi,

    Thank you for reaching out to the Google Ads API support team.

    After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update.

    Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
    • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
    @Compliance team, please confirm if you are able to assist in the below access request.

    Summary:

    The user has applied for the basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 319-703-7193
    • Cases ID: requested
    Do reach out to the Google Ads API support team for any queries related to the API.

     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02rysg3:ref"


    Thanks,
     
    Google Logo Google Ads API Team


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