Hello, The first issue I have is that I submitted a ticket for an upgrade to a token and did not receive a response. The second issue is that in my Test Manager Account I am not able to create a Test Account and the message is that I need to link a

[sotej sojib]

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a ticket for an upgrade to the Google Ads API developer token and did not receive a response. Also, you have an issue while creating a sub account in your Google Ads test manager account. 

With regard to your concern about the developer token access application, kindly note that the access requests are handled by the Google Ads API Compliance team. So, before we transfer the case to the Ads API Compliance team, kindly provide the following information:

• Google Ads Manager Account (MCC) ID
• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
• Access level applied (Basic or Standard access)

Also, regarding your issue with the test account, I have already raised this issue with the rest of our team and one of my teammates will get back to you once we have an update. Meanwhile, your patience is highly appreciated.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rYPKa:ref"

Thanks,
 

Google Ads API Team

[knepp harr]

You can create a test customer account through the API

在2024年1月24日星期三 UTC+8 21:06:28<sotej sojib> 写道：

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please find the answers for your questions below :

I understand that you submitted a ticket to upgrade a token and did not receive a response. Could you please provide more details of the ticket you submitted.

Also, I understand that you are facing an issue while creating a sub account in your Google Ads test manager account.

Kindly note that, I have already raised this issue with the rest of our team and one of my teammates will get back to you once we have an update. Meanwhile, your patience is highly appreciated.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rYdBi:ref"

Thanks,
 

Google Ads API Team