An account basic_user_list from conversion_action from mcc

[Radosław Pociecha]

Hi, 

We have an google ads account belonging to a MCC account, in MCC account we have conversion_action defined, also cross account conversions is enabled for the account to receive conversions from MCC, but when we try to create audience segment in the account (not mcc) we are getting errors:

Method: /google.ads.googleads.v15.services.UserListService/MutateUserLists
Host: googleads.googleapis.com
Headers: {
  "developer-token": "REDACTED",
  "login-customer-id": "REDACTED_MCC_CUSTOMER_ID",
  "x-goog-api-client": "gl-python/3.11.5 grpc/1.59.2 gax/2.18.0 gccl/22.1.0 pb/4.25.0",
  "x-goog-request-params": "customer_id=REDACTED_ACCOUNT_CUSTOMER_ID"
}
Request: customer_id: "REDACTED_ACCOUNT_CUSTOMER_ID"
operations {
  create {
    name: "api conversion list"
    membership_life_span: 31
    basic_user_list {
      actions {
        conversion_action: "REDACTED_CONVERSION_ACTION_RESOURCE_NAME"
      }
    }
  }
}

REDACTED_CONVERSION_ACTION_RESOURCE_NAME is a resource name we got from result of "SELECT conversion_action.resource_name FROM conversion_action" using GoogleAdsService


Response:
Headers: {
  "google.ads.googleads.v15.errors.googleadsfailure-bin": "\nY\n\u0003\u0004\u0006\u0012#Conversion type is invalid/unknown.\"-\u0012\u000e\n\noperations\u0018\u0000\u0012\b\n\u0006create\u0012\u0011\n\u000fbasic_user_list\u0012\u0016L83vF9tjjf8dra5JlyabLw",
  "grpc-status-details-bin": "\b\u0003\u0012%Request contains an invalid argument.\u001a\u0001\nDtype.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure\u0012s\nY\n\u0003\u0004\u0006\u0012#Conversion type is invalid/unknown.\"-\u0012\u000e\n\noperations\u0018\u0000\u0012\b\n\u0006create\u0012\u0011\n\u000fbasic_user_list\u0012\u0016L83vF9tjjf8dra5JlyabLw",
  "request-id": "L83vF9tjjf8dra5JlyabLw"
}
Fault: errors {
  error_code {
    user_list_error: INVALID_CONVERSION_TYPE
  }
  message: "Conversion type is invalid/unknown."
  location {
    field_path_elements {
      field_name: "operations"
      index: 0
    }
    field_path_elements {
      field_name: "create"
    }
    field_path_elements {
      field_name: "basic_user_list"
    }
  }
}
request_id: "L83vF9tjjf8dra5JlyabLw"

is it possible to create user_list from conversion_action defined in mcc owning this account (with cross account conversions on), and if yes then how to do it properly ?

Regards,

Radosław Pociecha

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After verifying the provided logs, I could see that you have encountered the "INVALID_CONVERSION_TYPE" error when trying to create a user list. It means that the Conversion type is invalid/unknown. Could you please tell us the conversion action which you have provided in the request generated from remarketing? 

Also, I could see that you have redacted the information such as customer_id, login-customer-id, conversion_action. Kindly re-share the customer_id, login-customer-id, conversion_action so that we can investigate why you are receiving INVALID_CONVERSION_TYPE error. 

You can send the details via Reply privately to the author option, or direct private reply to this email
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP1bO:ref" (ADR-00230761)

Thanks,
 

Google Ads API Team