Offline Conversion Data Not Avilable

[Pradip Paudel]

When I upload offline conversion via api I get the following success message:

Uploaded click conversion that occurred at '2022-09-09 13:55:00+10:00' from Google Click ID 'Cj0KCQjwpeaYBhDXARIsAEzItbFWvAZfOtfa_xxxx to 'customers/777821xxxx/conversionActions/99874xxxx'.

And when I try to upload same conversion with same GCLIDand Timestamp I get following message:

Partial failures occurred: 'A conversion with this timestamp already exists for this click. To upload another conversion, use a different timestamp., at conversions[0]'.

It means my conversion is definitely recorded. 

But when I go to Tools and Settings -> Measurement -> Conversions 

 

I see no recent conversions for that conversion action. 

What am I doing wrong here? 

[Google Ads API Forum Advisor]

Hi Pradeep,

Thank you for reaching us out. I am Sherwin from Google Ads API support team. I hope that you are doing well today.

Moving forward to your concern. Uploading of Gclid with the same timestamp that is uploaded before is prohibited and it is mentioned here in this document. However, for us to further investigate the issue, could you please provide us the complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com. If you haven't enabled the logging yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

Add to that please provide us the non - cropped screenshots of the UI? Furthermore, please provide us with a login user account / email address that you use in authentication.

We need all this to check if the problem is in the API side or the UI side.

Kind regards,

Sherwin Vincent Google Ads API Team

ref:_00D1U1174p._5004Q2dx5rM:ref