AdGroupAd query returns different data comparing to UI report

[Stella]

I've tried following query and ad_group_ad.primary_status always returns `ELIGIBLE` eventhough actually it was `LIMITED`on the UI report. How can I get the right data?

```

SELECT ad_group.id, ad_group.name, campaign.id, campaign.name, metrics.clicks, metrics.cost_micros, metrics.impressions, segments.date, segments.keyword.info.match_type, segments.keyword.info.text, segments.device, ad_group_ad.primary_status, ad_group_ad.primary_status_reasons FROM ad_group_ad WHERE ad_group.status IN ('ENABLED', 'PAUSED', 'REMOVED', 'UNKNOWN') AND campaign.status IN ('ENABLED', 'PAUSED', 'REMOVED', 'UNKNOWN') AND segments.date BETWEEN '2024-12-01' AND '2024-12-06'
```
Thanks

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that when retrieving data from the ad_group_ad resource, the ad_group_ad.primary_status field always returns "ELIGIBLE," even though it appears as "LIMITED" in the UI report and you are seeking guidance on how to retrieve the correct status using the Google Ads API. Please note that the customer ID has not been provided for further investigation. To proceed further, I kindly request you to share an uncropped screenshot of the Google Ads account UI, ensuring the customer ID is visible. Additionally, kindly highlight the 'LIMITED' status for the ad you wish to retrieve via the Google Ads API.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGnhz:ref" (ADR-00277893)

Thanks,
 

Google Ads API Team

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