Hi Tom,
Thanks for reaching out. With regards to your concern, Could you confirm if the issue was encountered in AdWords API or Google Ads API ? If yes, Could you please share the complete detailed request and response logs and error screenshot along with customer id of the call via Reply privately to the author so that I can further investigate the issue. You can find information on enabling logging in the ReadMe of your client library
If the issue was encountered on the Google Ads UI, you can get further support from Google Ads product team via ? icon > Get help option.
Thanks,
Nirmita Patel Google Ads Team