AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED - even though I am passing client customer id in request

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Jofin Kuriakose

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Apr 13, 2018, 4:01:54 PM4/13/18
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I am using node-adwords npm package for adwords api calls. It was working fine for the last days, but suddenly I am getting issue saying that AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED even though I am passing client customer id in request. Is there any work-around here?

Sreelakshmi Sasidharan (AdWords API Team)

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Apr 13, 2018, 4:32:55 PM4/13/18
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Hi Jofin, 

We had an issue where API calls were returning CLIENT_CUSTOMER_ID_IS_REQUIRED error which is fixed now. Are you still seeing this error? If so, could you please share the SOAP logs (request and response) of your latest API call which failed? You can use reply privately to author while sharing the logs. 

Thanks,
Sreelakshmi, AdWords API Team

Sreelakshmi Sasidharan (AdWords API Team)

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Apr 16, 2018, 11:05:35 AM4/16/18
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Hi Jofin,

Thanks for sharing the logs. Our engineering team is currently investigating this issue. I'll keep you posted on the updates.

Sreelakshmi Sasidharan (AdWords API Team)

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May 3, 2018, 3:55:13 PM5/3/18
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Hi Jofin, 

This issue has been fixed. Please let us know if you are still seeing this failure. 
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