Does the API Compliance Team even exist? Are they dead?

21 views
Skip to first unread message

Josh Noren

unread,
Apr 26, 2024, 11:27:30 AMApr 26
to Google Ads API and AdWords API Forum
MCC: 785-402-8992
Never got a case ID
Applied almost a month ago

I don't see anyone being successful in getting response from this team. 

This email, and any files transmitted with it, is confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return e-mail and delete the original message.

Google Ads API Forum Advisor

unread,
Apr 26, 2024, 12:48:03 PMApr 26
to josh....@medaffect.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Josh,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • The type of access which you have requested for?
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 785-402-8992
  • Cases ID: requested
  • Access type: requested
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tPKFO:ref" (ADR-00232811)

Thanks,
 
Google Logo Google Ads API Team


Reply all
Reply to author
Forward
0 new messages