Transfering data to bigquery

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Jaroslaw Wygoda

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Aug 7, 2020, 2:52:59 PM8/7/20

to AdWords API and Google Ads API Forum

Hi,

Docs suggest transferring google ads data to bigquery using manager account but I'm getting error:

Non-manager account doesn't exist (or account is not active), so data will not be imported.

I couldn't find description of this error but it indicates that I can transfer data only from non-manager accounts which works ok. Do you know what does this error mean?

Thanks,

Jarek

Google Ads API Forum Advisor Prod

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Aug 7, 2020, 4:44:02 PM8/7/20

to ja...@netsome.io, adwor...@googlegroups.com

Hi Jarek,

Thank you for reaching out. Based off of the error you are receiving, it looks like you may not have an active account. Can you please provide your account's customerClientId so that I can take a look at the account status? Additionally, can you confirm if you are facing any technical API issues for Google Ads API or AdWords API? If so, please provide the complete detailed logs of the request and response via the Reply privately to author option. If your issue is occurring within the Google Cloud Platform's BigQuery Data Transfer Service, you may want to reach out to their product team here as they are better equipped to support you.

Regards,
Danica, Google Ads API Team