Problems getting verified

[Jerome Wilson]

We are an ecommerce platform that allows people to create their own ecommerce websites (think Shopify), amongst other things. For a number of years now we've allowed our merchants to list their products with Google Shopping and create a Google AdWords campaign to track conversions. 

It works by creating merchant and ads sub-accounts of our master accounts, so that we can list products and create an ad campaign on their behalf. We provide them with a dashboard so that they can see various stats. We don't allow them to use their own accounts for Merchant Centre or Ads.

Recently we've rewritten the integration to use Google Ads, rather than AdWords, and we are now required to re-verifiy.

Our problem is that the verification process requires us to show how our users are authenticating with OAuth2, but that isn't part of the workflow. We create sub-accounts to use to upload products and track conversions, so users don't need to authenticate.

We've tried to explain this to the verification team but we keep getting the same email sent back to us, asking for a video of the OAuth2 process.

Any ideas what we can do? 

[Google Ads API Forum Advisor]

Hi Jerome,

Your query has reached Google Ads API support. This support channel can only assist with technical issues relating to integrating with the Ads API and you are asking for policy support.

If you are looking for Required Minimum Functionality then you may reach out to the Google Ads API Compliance team.

For information on OAuth Verification, and how to verify your projects, please refer to the below links: 

How to verify: OAuth API verification FAQs - Google Cloud Platform Console Help 
General information: Unverified apps - Google Cloud Platform Console Help

Could you tell us more so we can direct correctly?

Regards,

Aryeh Google Ads API Team

 

 

 

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[Jerome Wilson]

Hi,

Thanks very much for getting back to me and providing those links for more information. We've decided to bite the bullet and allow merchants to optionally link their own Google Ads account, implementing OAuth authentication, so hopefully that will then pass the verification process.

Thanks,

Jerome

[Google Ads API Forum Advisor]

Hi Jerome,
 

Thank you for your response. If you have further questions / concerns for our team, please feel free to get back to us. We will be happy to address it

Regards,

Darwin Google Ads API Team

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