Can't list the managed customers

[Zeus Pérez]

Hi,

I'm having some troubles trying to get the list of managed customers. I can see accounts in the AdWords web console but when I try to list them in the API the list is empty (no error received, just no elements in the list). I am using the "ManagedCustomerService" to retrieve the list. Any ideas why the list is empty?

Thanks,

[Sreelakshmi Sasidharan (AdWords API Team)]

Hi Zeus, 

To get the client accounts under a manager account, you will need to make sure that the client customer Id in the request header is set to the manager account. If this does not fix your issue, could you please enable logging and share the complete SOAP logs including the header so that I can take a look? You could use reply privately to author while sharing the logs. 

Thanks,
Sreelakshmi, AdWords API Team