Cannot Remove App Campaign from SharedSet

[sealytic...@gmail.com]

Hello,

I don't know how api allowed but one of our shared sets are attached to an App campaign. Now I am trying to remove it but api and Google Ads UI both giving error about "NEGATIVE_KEYWORD shared set type cannot be applied to channel type MULTIPLE"

It is not related with my api call because Google Ads UI giving same error on the webpage. 

I think Google side forgot to prevent it before then they put this condition but now we cannot remove it.

Could you help me to remove them from api or ads UI.

Thanks

[Google Ads API Forum Advisor]

Hi Mehmet,

Thank you for reaching out to the Google Ads API support team. 

To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.You can provide it via Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Please note we provide assistance to issues/concerns related to the AdWords API / Google Ads API.

If you have question on the Google Ads UI, I suggest you reach out to our product support team for further assistance.

Let me know if you have any questions.

Thanks,

Nirmitabahen Gaurav Google Ads API Team

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