Update on Basic Level Access

[Josh Noren]

We applied for Basic Level API access on 4/1/2024 and have not heard back. Any ticket or conversation I have had with support has gone nowhere. 

Can I please get an update on the request? Our MCC ID is 785-402-8992

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[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 785-402-8992
• Cases ID: requested 

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tOzPl:ref" (ADR-00230576)

Thanks,
 

Google Ads API Team

[Josh Noren]

I never received a case ID

[Josh Noren]

Good morning. Once again following up on this. 

[Josh Noren]

Following up once again and will continue until we receive an expected day that this will be complete. 

On Wednesday, April 10, 2024 at 1:47:14 AM UTC-4 Google Ads API Forum Advisor wrote:

[Bryan Ginberg]

Following up again. 

BRYAN GINBERG  Sr. Vice President, Marketing | BuzzRx P: 561-289-1307 E: bryan....@buzzrx.com Prescription Prices That Won't Sting

This email, and any files transmitted with it, is confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return e-mail and delete the original message.

[Google Ads API Forum Advisor]

Hi,

As the access requests are managed by the Google Ads API Compliance team, I'm looping them back to this thread for further assistance.

@Compliance team,

Could you please assist the user on this access request.

[Josh Noren]

Following up. MCC: 785-402-8992