No response for the Basic Access Permissions Request over a month

[Aji Raj]

Hello,

I have been trying to get Basic access permission since over a month. I had applied, re applied and also submitted Google Ads API Compliance form. No communication from API team till today.

Please advise me regarding the next steps.

My MCC ID : 864-630-8242

Thanks.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.

• Google Ads Manager Account (MCC) ID: 864-630-8242
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r51ct:ref"

Thanks,
 

Google Ads API Team

[michael b]

Hello,

I have been trying to get Basic access permission since over a month. I had applied, re applied and also submitted Google Ads API Compliance form. No communication from API team till today.

Please advise me regarding the next steps.

My MCC ID : 482-093-0737

Thanks.

[Aji Raj]

Hello Team,

Any update on this?