getting request_error: INVALID_CUSTOMER_ID for following request response. Could you please help with this?

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kiki qing

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Sep 1, 2021, 8:41:09 AM9/1/21
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Hello Google Ads Api Team,

When we get tips after upgrading the version8.0, send request and getting request_error: INVALID_CUSTOMER_ID.
request_id: bWRfzSKGFQJ6hTUDghwzRQ"

Google Ads API Forum Advisor

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Sep 1, 2021, 10:45:43 PM9/1/21
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Hi,

Thanks for reaching out to us.

The error INVALID_CUSTOMER_ID occurs if customer ID is invalid. When making an API call, you must use a client account ID as the customer Id in your request, while your login-customer-id is your manager account, if you're authenticating as a user that has access to our manager account. You can find more details here.

If the issue still persists, we request that you provide us with the complete request and response logs via the Reply privately to author option or directly to our googleadsa...@google.com alias, in order for us to investigate further.

Let us know if you have any further questions.

Regards,

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Yasar
Google Ads API Team
 


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