DeletedCriteria / RemovedCriteria - not containing deleted keywords

[Giles Bodger]

Hi

We deleted some keywords and then expected to see them in the DeletedCriteria collection (adwords 201402) of the relevant ChangeCampaignData object, but they are not there.

Would there be any reason for them NOT being within that collection ?

They are no longer available from the web dashboard so we can see they are deleted, but we have had no notification via our sync using the API

any ideas ?

cheers in advance

Giles Bodger

[Josh Radcliff (AdWords API Team)]

Hi Giles,

How long after deleting the keywords did you run the sync service, and are you sure that the date/time range in your selector covers the removal time? Also, when you issue a CustomerSyncService.get for the campaign of those keywords' ad groups, what do you get back?

If you'd like to provide the ad group IDs and keyword IDs of the keywords in question, along with the date/time of the removal and the date/time you are using in your selector, I can take a look on my side.

Thanks,

Josh, AdWords API Team

[Giles Bodger]

Hi Josh - thanks for the reply

So we deleted the keywords at about 0100hrs GMT on Friday the 19th September, and haven't had any notification since then in our syncs - in fact, we sync every 15 mminutes and roll our timestamp forward so the main sync is not likely to pull in this change now - however we can perform a custom sync with specific time ranges and even doing that, going back to the start of Friday 19th we get no related deleted item.

My problem is that SOME items deleted are not syncing back, it is not that ALL items deleted didnt sync.

If i can give you an example then we might find something about this specific keyword

Account Id - 4475213753

Campaign Id - 123162673

AdGroup Id - 7398443113

Keyword Id - 58681288153

We deleted this keyword from this account at about 0100hrs GMT on Friday the 19th of September. Since then we have had, and can get, no indication in our sync that the keyword has been deleted / removed.

I can sync up to a time range of 00:00hrs to 08;07hrs GMT for the 19th Sept and actually get no deleted criteria at all

If you could have a look then that would be great

Something we have noticed though, on the web dashboard, sometimes if we delete a keyword it hangs around with a status of "removed" or it can disappear straight away. Would this be something to do with the keyword still having clicks registered against it and that if we do a delete then the keyword doesnt get reported on in keyword reports ? Just a thought

cheers in advance

Giles

[Giles Bodger]

Just a quick update Josh - let me make a few amends - it looks like it could be an error at our end - will post back a little later on .....

[Giles Bodger]

OK - Josh can i check something with you...

So when we receive an AdGroupChangeData object in a sync, can you tell me the difference between the DeletedCriteria and the DeletedAdGroupBidModifierCriteria - i read the docs but i don't completely understand

is it that the DeletedAdGroupBidModifierCriteria collection has Biddable (positive) criteria only and that DeletedCriteria has criteria that were negative ?

If not - is there a way to tell from the DeletedCriteria, which deletions were Negative and which were of Biddable (positive) criteria

thanks in advance

Giles

[Josh Radcliff (AdWords API Team)]

Hi Giles,

The changedAdGroupBidModifierCriteria will contain the IDs of CampaignCriterion objects whose bid modifiers were overridden by a BiddableAdGroupCriterion object's BiddableAdGroupCriterion.bidModifier. You can only set this on a positive (Biddable) ad group criterion object. Applying a bid modifier on a negative criterion doesn't make much sense because you won't bid on a negative criterion.

The changedCriteria refers to any other changes to AdGroupCriterion objects, whether they are biddable or negative. You won't be able to tell from that field if the related criterion is biddable or negative. To do that, you'd have to issue an AdGroupCriterionService.get for the criterion ID returned by the sync data.

Cheers,

Josh, AdWords API Team