Your client does not have permission to get URL <code>/api/adwords/mc/v201502/CustomerService</code> from this server.

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nick cuper

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Jun 19, 2015, 2:31:02 PM6/19/15
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```
curl -XGET https://adwords.google.com/api/adwords/mc/v201502/CustomerService?wsdl
```

Response:

```
<p><b>403.</b> <ins>That’s an error.</ins>
  <p>Your client does not have permission to get URL <code>/api/adwords/mc/v201502/CustomerService</code> from this server.  <ins>That’s all we know.</ins>
```

but from any other location we get complete XML document with 200.

Please help us solve this strange problem.





Anthony Madrigal

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Jun 19, 2015, 9:06:21 PM6/19/15
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Hello, 

It appears your link is incorrect. 

It should be
https://adwords.google.com/api/adwords/mcm/v201502/CustomerService?wsdl

Please try it with that URL and see if you still run into that error.

Regards,
Anthony
AdWords API Team

nick cuper

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Jun 19, 2015, 11:24:37 PM6/19/15
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identical result (
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nick cuper

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Jun 21, 2015, 12:35:57 PM6/21/15
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<p><b>403.</b> <ins>That’s an error.</ins>

 
<p>Your client does not have permission to get URL <code>/api/adwords/mcm/v201502/CustomerService</code> from this server.  <ins>That’s all we know.</ins>

Anthony Madrigal

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Jun 22, 2015, 2:07:55 PM6/22/15
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Hey,

Could you try to see if you can access that link through your browser?

Also, could you try to run traceroute adwords.google.com from the command line and see if that succeeds?

Thanks,
Anthony
AdWords API Team

Danial Klimkin

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Jun 22, 2015, 2:46:21 PM6/22/15
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Hello Nick,


What is your server external IP address? You can use "reply to author" on the right to avoid sharing it publicly.


-Danial, AdWords API Team.

nick cuper

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Jul 1, 2015, 9:55:42 AM7/1/15
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traceroute
traceroute to adwords.google.com (173.194.67.102), 30 hops max, 60 byte packets
 
1  web35.default-host.net (185.25.117.206)  0.097 ms  0.085 ms  0.079 ms
 
2  gw-116-25-185.ukraine.com.ua (185.25.116.1)  0.408 ms  0.404 ms  0.401 ms
 
3  google-ix.giganet.ua (91.245.221.69)  0.561 ms  0.561 ms  0.556 ms
 
4  209.85.245.223 (209.85.245.223)  27.929 ms  27.973 ms  28.018 ms
 
5  72.14.234.237 (72.14.234.237)  27.709 ms  27.698 ms  27.769 ms
 
6  216.239.41.137 (216.239.41.137)  34.712 ms 209.85.248.128 (209.85.248.128)  31.013 ms 216.239.41.137 (216.239.41.137)  34.836 ms
 
7  74.125.37.150 (74.125.37.150)  34.826 ms 74.125.37.156 (74.125.37.156)  44.692 ms 74.125.37.150 (74.125.37.150)  34.835 ms
 
8  72.14.239.248 (72.14.239.248)  34.404 ms 216.239.47.83 (216.239.47.83)  34.278 ms 72.14.239.248 (72.14.239.248)  34.399 ms
 
9  * * *
10  wi-in-f102.1e100.net (173.194.67.102)  34.372 ms  34.362 ms  34.356 ms

Danial Klimkin

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Jul 1, 2015, 6:09:05 PM7/1/15
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Hello Nick,


Any chance you have adwords.google.com IP address hardcoded in /etc/hosts or on a local DNS server?


-Danial, AdWords API Team.
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