API Basic Access application for Developer token

[Nazar Moroz]

Hello Google Ads API Team,

We applied for API Basic Access over 2 weeks ago and have still not heard back.
We would love to go live ASAP but need the Basic Access approval, it's a blocker.

Google Ads Manager Account (MCC) ID: 750-150-2746
Cases ID: N/A (was not provided)
Access level: Basic Access
21 December 2023

[Nazar Moroz]

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that your issue is that you applied for API - Basic Access, but you have not received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request. Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 750-150-2746

• Cases ID: requested
• Access type: Basic Access

Do reach out to the Google Ads API support team, for any queries related to the API. You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r37GW:ref"

Thanks,
 

Google Ads API Team

 

[Nazar Moroz]

Still didn't get any answers.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

As said earlier, the access requests are handled by the Google Ads API Compliance team. They are actively addressing the matter, and please note that access-related issues are beyond our current scope. I am looping the compliance team back to this thread for further assistance.

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the case ID.
Summary:
The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 750-150-2746
• Cases ID: requested

• Access level: Basic Access

Do reach out to the Google Ads API support team for any queries related to the API.