Fwd: RELEASE: Portland Launches Community Survey
Zack Barowitz
ZacharyBarowitz.com
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From: Jessica Grondin <jgro...@portlandmaine.gov>
Date: Tue, Nov 25, 2025 at 10:32 AM
Subject: RELEASE: Portland Launches Community Survey
To: Jessica Grondin <jgro...@portlandmaine.gov>
FOR IMMEDIATE RELEASE
November 25, 2025
MEDIA CONTACT
Jessica Grondin
NEWS RELEASE
Help Shape Your City!
Portland Launches Community Survey
Seeks resident feedback and insights regarding City programs and services
PORTLAND, Maine – The City of Portland is launching a community survey and invites all residents to take part. This important survey provides an opportunity for Portland residents to share their feedback and insights regarding the programs and services provided by the City. The survey will help City officials understand community needs, as well as satisfaction with services and programs, and may help inform future City initiatives and policies.
City staff are working with ETC Institute, a nationally recognized survey research firm specializing in municipal level resident surveys, on this effort. All responses will remain anonymous and confidential. ETC will compile and analyze the results, present them to the City Council, and make the findings publicly available on the City’s website. Because ETC administers these surveys nationwide, Portland’s results will also be compared regionally and nationally.
“I’m glad the Council included funding for this survey in our budget this year as I think it’s extremely important for us to receive feedback directly from our residents - especially those who don’t normally have the time to share things with us during our regular course of business,” said Mayor Mark Dion. “I’m looking forward to seeing the results so that the Council can have a better understanding of the needs of our community and how we’re doing compared to other cities.”
“The community’s input is invaluable in shaping the future of our city,” said City Manager Danielle West. “I encourage all residents to take the survey so we can serve you better. By participating, you’ll help ensure that our efforts accurately reflect the community’s needs and expectations. Thank you in advance for helping us to build a better Portland!”
How to Participate
A random sample of residents will receive a paper copy of the survey mailed to their home in late November. The mailing will come from the City’s consultant in this effort, ETC Institute.
The survey is also available online or via telephone for anyone who wishes to participate. Visit portlandmaine.gov/communitysurvey to learn more and complete the survey.
The survey is available in multiple languages online and by phone. City staff are also working with community partners to make sure the voices of all Portland residents are represented in the survey results. This includes engagement with those who utilize its emergency shelter services.
###
Director of Communications & Digital Services
City of Portland
389 Congress Street
Portland, Maine 04101
Scsmedia
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Zack Barowitz
ZacharyBarowitz.com
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Scsmedia
Zack Barowitz
Yes!! We want to hear from EVERYONE!!Thanks!
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