Therm not running, no error message or feedback
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Alex King
Jan 10, 2022, 3:50:10 PM1/10/22
to THERM
After it crashed, I've uninstalled and reinstalled Therm multiple times.
Version 7.7.10
I've already tried installing and running as administrator.
Also installed the Redistributable Libraries.
I don't get an error message or any feedback that I can share.
Anybody can help?
- Alex
Robin Mitchell
Jan 10, 2022, 3:53:40 PM1/10/22
to Alex King, THERM
Alex
I just put a new version of THERM 7.7 (7.7.12) on our public website, and you might try that version -- make sure to install it as Administrator as well as running it as Administrator.
No idea if it will fix your issue, but it does fix a lot of other bugs.
After installing that version, if you can provide more detailed information, ie, screenshots, etc, about the behavior, that would help with troubleshooting.
Robin
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Robin Mitchell
Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory
Energy Technologies Area
Lawrence Berkeley National Laboratory
Alex King
Jan 10, 2022, 3:59:11 PM1/10/22
to Robin Mitchell, THERM
Robin,
Thanks fo the response.
I'm trying to download THERM 7.7 (7.7.12) from the website and see the following message (no file to download):
Please advise.
Thanks,
Alex
 | Alex King, PE, MBA Director of Projects & Engineering | INOVUES, INC. A: 2700 Post Oak Blvd, 2100, Houston, TX 77056 |
Robin Mitchell
Jan 10, 2022, 4:22:17 PM1/10/22
to Alex King, THERM
Hmm that's odd. It downloads OK for me.
Here are direct links to the installation executables -- let me know if you have any issues.
THERM7_7_12_SetupFull.exe
THERM7_7_12_SetupSmall.exe
Robin
Alex King
Jan 10, 2022, 5:09:01 PM1/10/22
to Robin Mitchell, THERM
Thanks for the links. I installed an run as administrator. Still can't get it to open. I don't have error messages or screenshots to share. It just doesn't do anything.
I just finished installing Therm 7.7.10 in a virtual machine and it works just fine.
What can I do? Is there at least some sort of log file I could share with you?
Please let me know.
Thanks,
Alex
| Alex King, PE, MBA Director of Projects & Engineering | INOVUES, INC. A: 2700 Post Oak Blvd, 2100, Houston, TX 77056 |
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