Issue Installing and Running THERM – Missing DLL Errors - 7.8.80

[Thareesha Darshin]

Dear THERM Technical Support Team,

 This is to bring to your attention that we are encountering the following errors when installing and running the THERM application: missing DLLs such as svml_dispmd.dll and libifcoremd.dll.

THERM Version : 7.8.80

We have investigated the issue and followed the vendor’s recommendation to install the Microsoft Visual C++ Redistributable Runtime. However, we tested multiple versions without resolving the problem.

 

From our analysis, it appears these DLLs are associated with the Intel Compiler/Fortran Runtime Libraries, which are typically included in the Intel oneAPI Base Toolkit or the Intel Fortran Compiler Runtime Redistributable.

 

Could you please advise on the appropriate steps or provide the required runtime package to resolve this issue?

 

Your earliest support is highly appreciated!

Regards,

Thareesha

[Robin Mitchell]

You have been able to resolve this, correct? 

Robin

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Robin Mitchell

Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory

[Jonathan van Leeuwen]

Hi,

Just wanted to see if this was resolved. I am having the same issue. Downloaded 7.8.80 (first time havent had THERM before) and then downloaded the x86 redistributable package for C++ and I am getting the same dll errors described above.

Thanks!
Jonathan

[Robin Mitchell]

You need to also install the Fortran redistributable library, and I just updated the link to that on our website. 

Here is the link

https://www.intel.com/content/www/us/en/developer/articles/tool/compilers-redistributable-libraries-by-version.html

And here is a screenshot of the version that you should download and install

To view this discussion visit https://groups.google.com/d/msgid/LBNL-THERM/076ea4c5-a4a7-4a9d-a6d9-0cb768806695n%40googlegroups.com.

[pedram ayyobi]

Hi Jonathan,

yes it is. just copy the dll files from the compiler folder to the THERM directory and it will work just fine.

To view this discussion visit https://groups.google.com/d/msgid/LBNL-THERM/076ea4c5-a4a7-4a9d-a6d9-0cb768806695n%40googlegroups.com.