Newport Bus 35 (V35 HTG)

[Barrie Gilbert]

Wearing what will presumably be a short lived vinyl-based livery, Newport Bus Alexander ALX400-bodied Trident 35 is seen on Kingsway in December 2011.

 

I've never been a fan of contravision vinyls, but I do like the retro white wall tyres.

 

(c)  Barrie Gilbert

[Carl Berry]

A Happy Christmas to all our customers, except those who have to sit in the gloom on this bus! --- On Sat, 17/12/11, Barrie Gilbert <barry.37...@btinternet.com> wrote:

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[Peter Relf]

I do wish that transport operators would stop using the word "customers".

 

Peter R.

 

 

----- Original Message -----

From: Barrie Gilbert

To: Welsh Bus Photographs

Sent: Saturday, December 17, 2011 8:28 PM

Subject: Newport Bus 35 (V35 HTG)

[David Beilby]

My boss once pointed out to me an important difference - passengers
are those who travel, customers are those who pay!

Regards,

David Beilby

[Luke]

Yep, it's important to know the difference and use them accordingly. Whilst people share different views on the matter, "customer" is the term that sounds more favourable to the public coming from operators and it indeed should be "customers" as they just are. Operators who don't are looking at things from the wrong perspective.