Why would I want or not want to Close an item?

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Bob Lieberman

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May 17, 2019, 4:13:30 PM5/17/19
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We have a team board, task board, and status. So a user story moves to Accepted status which is the rightmost column in the team board. A task moves to Completed status, which is the rightmost column in the task board.

Given all that, why would we also want to Close a task or User Story. Does it get us anything other than the opportunity to zero out todo hours?

Any reason to do it or not to do it?

Thanks for your help...
Bob

Vanessa Pino

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May 20, 2019, 11:36:20 AM5/20/19
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The reason to close it so it would not stay on the board. 
Normally keep it there and show it at one of the ceremonies the accomplishments for that sprint or life cycle and then close them so they will hide or disappear from the board.


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Adam Henry

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May 26, 2019, 8:15:18 AM5/26/19
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"Completed" is a user-defined status but closing a user story is a system feature.  When you close a user story certain system actions takes place -- user story becomes hidden by default in most views, points are burned down from the product backlog, etc.

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