Virgin.net and Netgear DG834G ?
Steve
broadband. Despite being connected and reporting upstream and downstream
speeds + SN Ratio etc, the unit failed to CHAP, and aquire an IP dress from
the server. Does anyone have a cure forr this? Surely its not a problem
using a DG834G with Virgin.net is it?
Thanks
Steve
Len
"Steve" <nos...@nospam.net> wrote in message
news:58d498F...@mid.individual.net...
so, point them in the direction of this group and I can give them the
correct settings. It will be easier than involving anyone else. There are
too many experts about that only know how to unpack something from a box but
haven't a clue how to follow simple instructions or where to do a bit of
research.
The DG834G is fine with Virgin and many other ISPs.
All routers providing they are the correct type will work with any ISP.
It's only the settings that need to be correct.
Paul Woodsford
Don't forget that Virgin's ADSL login user name is " *******@adsl.virgin.net
--
Paul Woodsford
Remove NOSPAM to reply.
Lynn W
"Len" <le...@nospam.net> wrote in message
news:4621b266$1...@mk-nntp-2.news.uk.tiscali.com...
Perhaps you could help me with my problem that I have just posted re
using the router with macBook?
Lynn
Steve
> Does this person still have access to the Internet via a modem perhaps?
If
> so, point them in the direction of this group and I can give them the
> correct settings. It will be easier than involving anyone else. There
are
> too many experts about that only know how to unpack something from a box
but
> haven't a clue how to follow simple instructions or where to do a bit of
> research.
> The DG834G is fine with Virgin and many other ISPs.
>
> All routers providing they are the correct type will work with any ISP.
> It's only the settings that need to be correct.
Len if you could help me on his behalf I would appreciate it. I am helping
an elderly gentlemen (in his mid eighties) to go wireless with a laptop. He
recently lost his wife and he is moving all but his main PC downstairs so he
doesn't need to trail up and down the stairs too much. He already has
Virgin.net connected using a Speedtouch 330 (upstairs on a desktop), but the
DG834G fails to give him an IP address from the virgin.net server. I know
there is nothing wrong with his line or service as it already works with the
speedtouch. If you would be happy to help me, I am the one doing the job
for him.
Thanks
Steve
Eric James
> Len if you could help me on his behalf I would appreciate it. I am
helping
> an elderly gentlemen (in his mid eighties) to go wireless with a laptop.
He
> recently lost his wife and he is moving all but his main PC downstairs so
he
> doesn't need to trail up and down the stairs too much. He already has
> Virgin.net connected using a Speedtouch 330 (upstairs on a desktop), but
the
> DG834G fails to give him an IP address from the virgin.net server. I know
> there is nothing wrong with his line or service as it already works with
the
> speedtouch. If you would be happy to help me, I am the one doing the job
> for him.
>
> Thanks
> Steve
>
If the virgin net website support was any good you would not need to ask in
here.
Unfortunately though their website technical support is crap and
contains no settings whatsoevevr for the various popular routers on sale
today. Their website is nothing short of useless.
Perhaps they prefer to rip off their cutomers by getting them
to call the 0906 support line instead?
Just my thoughts
It's Me
It may help if you posted current settings, substitute user details but post
what you have so far.
It may help others in seeing the problem and being able to help.
Paul Woodsford
Settings from my Netgear DG834G
Router plugged into power and ADSL filter, connected to PC via ethernet
link.
Via IE goto 192.168.0.1 and login using Admin as username and Password as
password.
These can be changed later.
Goto BASIC settings
Does your Internet Connection require a login - Y
Encapsulation - PPPoA
Login - "user name"@adsl.virgin.net
Password - Virgin password
Idle Timeout - 0
Internet IP Address Get Dynamically from ISP
Internet IP Address Get Automatically from ISP
NAT Enable
Goto ADSL Settings
Multiplexing Method - VC-Based
VPI - 0
VCI - 38
Goto Wireless Settings
Wireless Network
Name (SSID) - Netgear
Region - Europe
Channel - Choose 1 to 11, your choice depends on interference etc
Mode - g & b
Wireless Access Point
Enable Wireless Access Point
Allow Broadcast of name (SSID)
Disable Wireless Isolation
Security Options
Select one as you desire and then follow instructions from Netgear help Menu
/ manual
BEFORE you setup the Wireless Lan make sure you have Internet connectivity
via the ethernet connection.
Hope this helps you out. These are my settings as given by the Netgear setup
Wizard and I connected 1st time.
kraftee
Why didn't you just say run the setup wizard & be done with it??
Steve
"Paul Woodsford" <paul.wo...@NOSPAMvirgin.net> wrote in message
news:t9sUh.5978$7D4...@newsfe6-win.ntli.net...
> Login - "user name"@adsl.virgin.net
Thanks for that Paul, actually everything is set up just the same as yours,
except the owner of the account assured me his login
was "user name"@virgin.net and not "user name"@adsl.virgin.net as you
have stated. I bet its the login thats at fault. Is there any chance you
could try logging in with "user name"@virgin.net and let me know if your
router is reporting that it is connected, but fails to get an IP address. I
am having to work with this gentlemen at distance and every time I try
anything I have to drive 20+ miles to his place. I dont know why I get
involved with these distant people as its just a pain in the ass when things
dont work out first time round. I'm an experienced user of the Netgear 834
having installed more than 60 of them for customers, but I have never
installed one on virgin.net (until now) and I have checked google only to
find that several people are reporting problems with DG834's on Virgin.net,
specifically regarding some versions of firmware.
I would appreciate what your router reports, if you try logging in with
"user name"@virgin.net as the login name. What really threw me off track
was his log-in name was "user name"@virgin.net using his speedtouch 330
modem setup.
Thanks, Steve
Paul Woodsford
Missing out the "adsl." from the username leads to CHAP Authentication
Failure and No connection, althougf the Router Syncs.
The user name for the Dial Up modem is ******@virgin.net, but for Broadband
ADSL it is always, as far as I am aware ******@adsl.virgin.net
Graham
"Paul Woodsford" <paul.wo...@NOSPAMvirgin.net> wrote in message
If you look at the settings for the dial-up networking that talks to the
ADSL modem, you will find the username there - this will confirm what other
have said, that the ADSL conection name is of the form
<name>@adsl.virgin.net - many ISPs have a connection username that is
different from the email address.
This information will have been provided in a letter or email from the ISP
when the service was frst set up.
--
Graham J
Steve
"Paul Woodsford" <paul.wo...@NOSPAMvirgin.net> wrote in message
> Missing out the "adsl." from the username leads to CHAP Authentication
> Failure and No connection, althougf the Router Syncs.
>
> The user name for the Dial Up modem is ******@virgin.net, but for
Broadband
> ADSL it is always, as far as I am aware ******@adsl.virgin.net
>
>
> --
> Paul Woodsford
> Remove NOSPAM to reply.
Hi again Paul,
I have gone through all the settings this evening, including making sure the
login details/password are as they should be, and still the DG834G fails to
receive an IP address from the virgin server.The Netgear DG834G router in
question is a v3 issue, and is running firmware version 4.01.06.
Do you have any further thoughts on the problem?
Thanks
Steve
Rob S
-I have gone through all the settings this evening, including making sure the
-login details/password are as they should be, and still the DG834G fails to
-receive an IP address from the virgin server.The Netgear DG834G router in
-question is a v3 issue, and is running firmware version 4.01.06.
-
-Do you have any further thoughts on the problem?
The only thing you can do in this situation is replace bits one by one...
ie. try a different router for starters, then a different adsl cable, different
filter.. not sure if a different (but known working) adsl login name would work
but the BT one may... you can google it....
-Rob
robatwork at mail dot com
Len Packman
happens to me occasionally with my ISP (NewNet) and I find it all works
again instantly if I restore a previous backup file of router settings
so I assume it to be a router issue rather than ISP. Do you have a
backup set? (See Maintenance menu -> Backup settings)
Len
In article <4624bb09...@giganews.nildram.co.uk>,
Rob S <robatworkDelet...@mail.com> wrote:
--
Len Packman lc...@cam.ac.uk
Biochemistry Dept
80 Tennis Court Road
Cambridge CB2 1GA
Paul Woodsford
Hi Steve,
I have the V2 router.
However, have you checked this out:-
http://www.virgin.net/helpme/broadband/Installation/router/index.html
Virgin supply the Netgear DG 834G wireless router and have full setup
instructions.
One other thing, the drivers for the Speedtouch modem have been removed I
trust?
Virgin suggest this to ensure that the connection is then made through the
LAN to the router.
Hope this may help.
rock shock
"Len Packman" <lc...@cam.ac.uk> ha scritto nel messaggio
news:lcp2-ABFA45.1...@nntp-serv.cam.ac.uk...
> Has this already worked with Virgin but has suddenly stopped? This
> happens to me occasionally with my ISP (NewNet) and I find it all works
> again instantly if I restore a previous backup file of router settings
> so I assume it to be a router issue rather than ISP. Do you have a
> backup set? (See Maintenance menu -> Backup settings)
giordano...@mikron.com
tomislav...@mikron.com
raffaele...@mikron.com
marco.m...@mikron.com
carmine...@mikron.com
boris.s...@mikron.com
gino.t...@mikron.com
lorenzo....@mikron.com
markus....@mikron.com
giuliano....@mikron.com
riccard...@mikron.com>
Rob S
thanks