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Am 07.08.2012 17:56, schrieb acristovao:
> Hi!
>
> I'm dealing with a situation that seams to be a bug
>
> I've created a custom field that has the type of "Textarea". I use this
> to write the reason a ticket can not be closed. Such as a reference to
> another ticket.
>
> After that I've edit "My Tickets" query so that this custom field should
> be returned. The problem is that in the return list of tickets the field
> that I've created above does not interpret the ticket strikethrough case
> the reference ticket is already closed
>
> Can anyone help me on this?
The question isn't totally clear to me. Specifically
* Where do you expect a strikethrough formatting?
* Is your custom ticket field format specified as 'wiki' or just text?
* What fields other than ticket ID and the custom one do you see in
query results table?
Please note, that according to my own experience there's no wiki
formatting in TicketQuery result tables anyway. I meant to file a bug
about this for quite some time now, but maybe there is already one.
Steffen Hoffmann
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