Wierd sync Issue last 2 days. Duplicates and non-deletion/edits

[Pierre]

Syncing iCal with Google Calendar (Spanning Sync) and Android Business
Calendar, suddenly getting dozens of duplicates of same events on the
same day, and also Google Calendar not recognizing when an event is
deleted or edited on iCal. The original just stays there in Google and
the edited event appears as a separate event. Worked perfectly until 2
days ago!

[byron.shaheen]

Hi Pierre,

It sounds like you're running into two problems:

1. Duplicates usually occur due to time zone mismatch issues where two
or more of your calendar sources have different time zone settings.
For example, the calendar on an iPhone can have time zone support
turned on while iCal on the computer has time zone support turned off.
If you create an event in a different time zone and then do a
"refresh" sync, you could end up with duplicates or time shifts. It's
also a good idea to check each of your Google calendars to make sure
their time zones are set the same as your iCal calendars, and the same
for any other device or server that you sync with.

If the problem persists, please verify that all of these time zone
settings are the same:
* Your Mac (System Preferences > Date & Time > Time Zone)
* Each iCal Calendar (If iCal > Preferences > Advanced > Time zone
support is turned on, then in the calendar view check the setting
above the search box in the upper-right corner of the window)
* Your Google Calendar settings (Google Calendar > Settings > Your
current time zone)
* Each Google calendar (Google Calendar > Settings > Calendars >
(calendar name) > Calendar Time Zone)
* Each device that you sync with (phones/iPods)

2. iCal is being too overzealous when it initiates a sync through Sync
Services, which in turn causes Spanning Sync to sync with Google. To
prevent this from happening, you can turn off trickle syncing in
Spanning Sync by copying and pasting the below line into a Terminal
window (located in the Utilities folder):

defaults write com.spanningsync noTrickleSyncing -bool YES

Be sure to hit 'return' after pasting the line into the window.

Please let us know if that doesn't address the problem or you have
other questions.

Thanks,

Byron

---
Byron Shaheen
byron....@spanningsync.com
http://spanningsync.com

[Pierre]

Have checked all time zones which were OK. Have pasted your code. Will
test to see if problem is solved. Thanks.

> byron.shah...@spanningsync.comhttp://spanningsync.com

[Pierre]

Did NOT work. I deleted all the duplicates and created a new event.
The old duplicates have come back in addition to the new event! Also,
edits in iCal of existing events show up as separate new events on
google together with the original event. So, every time I make a minor
edit I get a new event created!!! HELP!!!

On Jul 7, 9:55 am, "byron.shaheen" <byron.shah...@gmail.com> wrote:

> byron.shah...@spanningsync.comhttp://spanningsync.com

[byron.shaheen]

Hi Pierre,

Could you email us a troubleshooting report?

* Open the pref pane
* Click Advanced
* Click Create Report
* Email the file that appears on your desktop to
sup...@spanningsync.com

Thanks,

Byron

---
Byron Shaheen

byron....@spanningsync.com
http://spanningsync.com

[Andrew Shulman]

Byron, I hope you don't mind, but I'm not comfortable sending a report as there is so much personal info in there. Is there another way? OK, now I see the pattern. I create an event in iCal and it syncs with google. I create an event in google and it DOESN'T sync to iCal. If I delete an event in iCal, it still remains in google. What a mess!

Andrew
___________________________
Andrew Shulman
2265 Old Topanga Canyon Road
Topanga
CA 90290
USA
Phone: +1 818 591 8702
Fax: +1 818 579 7777
Cell: +1 818 585 8112
E-mail: mailto:a...@andrewshulman.com
Website: http://www.andrewshulman.com

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[Andrew Shulman]

Did you get my last reply? Any ideas? This is odd as it's been perfect up until 2 days ago. Now it's haywire...

Andrew
___________________________
Andrew Shulman
2265 Old Topanga Canyon Road
Topanga
CA 90290
USA
Phone: +1 818 591 8702
Fax: +1 818 579 7777
Cell: +1 818 585 8112
E-mail: mailto:a...@andrewshulman.com
Website: http://www.andrewshulman.com

On Thu, Jul 7, 2011 at 10:46 AM, byron.shaheen <byron....@gmail.com> wrote:

[byron.shaheen]

Hi Andrew,

Without a troubleshooting report to look at, it's basically a guessing
game. I'd first suggest resetting Sync Services:

* Open iSync (in /Applications)
* Go to preferences
* Click Reset Sync History
* Try syncing again

If that fails to resolve the issue, try replacing the sync database:

* If you haven't done so lately, make a backup of your iCal calendars
(iCal File menu, choose "Export...", then choose "iCal Archive...")
* Quit out of all open programs
* Make sure that nothing is syncing (Spanning Sync, .Mac, iSync)
* Move this folder to the trash:

~/Library/Application Support/SyncServices (~ refers to your home
directory)

* Restart
* Open iCal and give it a few minutes to write out the new database

Please let us know if that doesn't address the problem or you have
other questions.


Thanks,

Byron

---
Byron Shaheen

byron....@spanningsync.com
http://spanningsync.com





On Jul 7, 2:20 pm, Andrew Shulman <a...@andrewshulman.com> wrote:
> Byron, I hope you don't mind, but I'm not comfortable sending a report as
> there is so much personal info in there. Is there another way? OK, now I see
> the pattern. I create an event in iCal and it syncs with google. I create an
> event in google and it DOESN'T sync to iCal. If I delete an event in iCal,
> it still remains in google. What a mess!
>
> Andrew
> ___________________________
> Andrew Shulman
> 2265 Old Topanga Canyon Road
> Topanga
> CA 90290
> USA
> Phone: +1 818 591 8702
> Fax: +1 818 579 7777
> Cell: +1 818 585 8112
> E-mail: mailto:a...@andrewshulman.com
> Website:http://www.andrewshulman.com
>

> On Thu, Jul 7, 2011 at 10:46 AM, byron.shaheen <byron.shah...@gmail.com>wrote:
>
>
>
>
>
>
>
> > Hi Pierre,
>
> > Could you email us a troubleshooting report?
>
> > * Open the pref pane
> > * Click Advanced
> > * Click Create Report
> > * Email the file that appears on your desktop to

> > supp...@spanningsync.com

>
> > Thanks,
>
> > Byron
>
> > ---
> > Byron Shaheen

> > byron.shah...@spanningsync.com

[Pierre]

Byron, after trying everything I accidentally upgraded to the new mobile me calendar and now everything works perfectly between Google and iCal but only one way! I forgot that Spanning Sync does not sync from Google to iCal, but only iCal to Google. Apple have deleted the downgrade page for iCal so I have nowhere to go now. Any ideas? Do you know a way to downgrade to the previous iCal without Apple's help? Or is there a sync solution between Google and the new iCal?

[byron.shaheen]

Hi Pierre,

I don't know of any way to downgrade once you upgrade to the new
MobileMe Calendar. Once Apple removed the downgrade page, I don't
think it's possible any longer. You can get two way syncing working
again if you create local iCal calendars that are not tied to
MobileMe. Only the MobileMe calendars in iCal are read-only.

Please let me know if you have any other questions.

Thanks,

Byron

---
Byron Shaheen
byron....@spanningsync.com
http://spanningsync.com