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300 Brickstone Square
Suite 104
Andover, MA. 01810
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300 Brickstone Square
Suite 104
Andover, MA. 01810
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Is the server on the same subnet as the workstation your soft client is running on? I would work from setting the sip server address as the IP address provided to your server until you get it working that way first.
from the workstation, can you even ping the server?
Does your soft client have a debug mode? Try enabling it.
You could also try a wire shark capture on your workstation with the Soft CLient to see if it even reaches the server - and see what errors it returns
If you have packet capture enabled on the sipxcom server, you should be able to open one of the pcap files to see if you see the registration attempt arriving at the server.
I am getting this error of 'unauthorized'.
User account seems to be configured fine.
The softphone tested UDP, TCP & TLS. It gave the issue as 'none of the service available'.
Which protocol to use, and how to start the service?
Regards,
Deepak