impossible to find where extension or alias is used

[jole...@gmail.com]

hello,

i am working on sipXecs 15.06 and I have an issue.

when I want to create a user, sipX displays the error message "ERROR.NAMEINUSE.SHORT". If I put this number in "alias" field, it says "ERR.MSG.CHECKUSERIDALIASFAILED"

usually, when I have this message, it means the name/extension is already use, and so I search where it is used.

But this time, i have searched everywhere, exporting the users, looking in every table of the postgres database and I do not find where it is used

I even made a screenshot of the config (diagnostic/screenshot) and look in every file, but didn't find the extension anywhere.

Do you have an idea of where it could be used ? or why is it locked ?

thanks

regards

[Michael Picher]

In newer versions of the system, more of the fields were indexed for searching. I'd look to upgrade to 17.10 if I were you (and I'm not).

Other than that, hunt for aliases, hunt group ext's, park orbits, fax numbers, etc.

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Thanks,

   Mike

-----------------------------------------------------------------------------------------

I'll do today what others don't so that I can do tomorrow what others can't. - Mat Fraser

[Mircea Mihai Costache]

Create a system snapshot. then do a recursive grep in that extracted folder. You should find where it is used either in psql dump or mongo exports

grep -R "ext" your_snapshot.

You can also add some gibberish text in the search box to rebuild search index

On 18 Jan 2018 7:20 pm, "Michael Picher" <mpi...@gmail.com> wrote:

In newer versions of the system, more of the fields were indexed for searching. I'd look to upgrade to 17.10 if I were you (and I'm not).

Other than that, hunt for aliases, hunt group ext's, park orbits, fax numbers, etc.

On Thu, Jan 18, 2018 at 11:06 AM <jole...@gmail.com> wrote:

hello,

i am working on sipXecs 15.06 and I have an issue.

when I want to create a user, sipX displays the error message "ERROR.NAMEINUSE.SHORT". If I put this number in "alias" field, it says "ERR.MSG.CHECKUSERIDALIASFAILED"

usually, when I have this message, it means the name/extension is already use, and so I search where it is used.

But this time, i have searched everywhere, exporting the users, looking in every table of the postgres database and I do not find where it is used

I even made a screenshot of the config (diagnostic/screenshot) and look in every file, but didn't find the extension anywhere.

Do you have an idea of where it could be used ? or why is it locked ?

thanks

regards

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To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/87d1dce4-2937-468e-a8a9-71826d12e0e2%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

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Thanks,

   Mike

-----------------------------------------------------------------------------------------

I'll do today what others don't so that I can do tomorrow what others can't. - Mat Fraser

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