RLS service restarting

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Ankit Agarwal

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Jul 20, 2019, 7:15:48 AM7/20/19

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Greatings!!!

We are using sipxecs version 16.04 and sipxrls is getting restarted once a day with below mentioned assertion.

SipSubscribeServer-19:7fbe7b695700:sipxrls:"mongo query returned null cursor\n/usr/lib64/libsipXcommserver.so.2(_ZN18OsExceptionHandler33defaultStdGeneralExceptionHandlerERSt9exception+0x86) [0x7fbe8f612ac6]\n/usr/lib64/libsipXcommserver.so.2(_ZN18OsExceptionHandler12callHandlersESt6vectorIN5boost8functionIFvRSt9exceptionEEESaIS6_EES4_+0x51) [0x7fbe8f607341]\n/usr/lib64/libsipXcommserver.so.2(_ZN18OsExceptionHandler14treatExceptionE13ExceptionTypeRKSsRSt3mapIS1_St6vectorIN5boost8functionIFvRSt9exceptionEEESaISA_EESt4lessIS1_ESaISt4pairIS1_SC_EEES8_+0x1f1) [0x7fbe8f60a081]\n/usr/lib64/libsipXcommserver.so.2(_ZN18OsExceptionHandler12catch_globalEv+0x275) [0x7fbe8f60a4d5]\n/usr/lib64/libstdc++.so.6(+0xbcbd6) [0x7fbe8bd2dbd6]\n/usr/lib64/libstdc++.so.6(+0xbcc03) [0x7fbe8bd2dc03]\n/usr/lib64/libstdc++.so.6(+0xbcd22) [0x7fbe8bd2dd22]\n/usr/lib64/libsipXcommserver.so.2(_ZNK11SubscribeDB13findFromAndToERK9UtlStringS2_S2_RS0_S3_b+0xa40) [0x7fbe8f65bc70]\n/usr/lib64/libsipXcommserver.so.2(_ZN28SipPersistentSubscriptionMgr15endSubscriptionERK9UtlStringN18SipSubscriptionMgr18subscriptionChangeE+0x1cb) [0x7fbe8f5fd9eb]\n/usr/lib64/libsipXtack.so.2(_ZN18SipSubscribeServer15handleSubscribeERK10SipMessage+0x695) [0x7fbe8f0751b5]\n/usr/lib64/libsipXtack.so.2(_ZN18SipSubscribeServer13handleMessageER5OsMsg+0x192) [0x7fbe8f0754c2]\n/usr/lib64/libsipXport.so.2(_ZN12OsServerTask3runEPv+0x67) [0x7fbe8ecfe647]\n/usr/lib64/libsipXport.so.2(_ZN11OsTaskLinux9taskEntryEPv+0x1c0) [0x7fbe8ed2b8b0]\n/lib64/libpthread.so.0(+0x7a51) [0x7fbe8e5bda51]\n/lib64/libc.so.6(clone+0x6d) [0x7fbe8b52b96d]\n"

Thanks,

Ankit Agarwal

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