Encoding error in sent mails

Nathan Le Ray

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Sep 2, 2011, 2:22:44 PM9/2/11

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I'm trying to send an HTML email with Rails so I have a mailer's view with the format .html.haml.

My email is written in French so it contains accentuated characters.

In the terminal, the server shows me the following:

-----------

Message-ID: <4e61088339572_467e3ffda3c5c8185d2@nelson4.home.mail>
Subject: =?UTF-8?Q?R=C3=A9ponse_=C3=A0_un_de_vos_commentaires_sur_Syrinxoon?=
 Tuts
Mime-Version: 1.0
Content-Type: text/html;
 charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html>
<html>
  <head>
    <title>R=C3=A9ponse =C3=A0 un de vos commentaires sur Syrinxoon Tuts<=
/title>
    <link href=3D'http://localhost:3000/assets/application.css' media=3D'=
all' rel=3D'stylesheet' type=3D'text/css'>
  </head>
  <body>
    <div class=3D'topbar'>
      <div class=3D'fill'>
        <div class=3D'container'>
          <h3>
            <a href=3D"/" id=3D"logo">Syrinxoon Tuts</a>
          </h3>
        </div>
      </div>
    </div>
...

----------

As you can see, all special characters are replaced with weird stuff and = is replaced with =3D.

I've read in my searches that = is a special character for the quoted-printable enconding so I've tried to replace the encoding with base64 but when I did it, my email was just a little string of weird characters (little string = ~20-30 characters)

So someone could help me to solve this issue?

I'm using Rails 3.1.

Thank you.

Frederick Cheung

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Sep 2, 2011, 6:00:28 PM9/2/11

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On Sep 2, 7:22 pm, Nathan Le Ray <oyok...@gmail.com> wrote:
> I'm trying to send an HTML email with Rails so I have a mailer's view with
> the format .html.haml.
>
> My email is written in French so it contains accentuated characters.
>
> In the terminal, the server shows me the following:
>
> -----------
>

> Message-ID: <4e61088339572_46...@nelson4.home.mail>

> Subject: =?UTF-8?Q?R=C3=A9ponse_=C3=A0_un_de_vos_commentaires_sur_Syrinxoon?=
> Tuts
> Mime-Version: 1.0
> Content-Type: text/html;
> charset=UTF-8
> Content-Transfer-Encoding: quoted-printable
>
> <!DOCTYPE html>
> <html>
> <head>
> <title>R=C3=A9ponse =C3=A0 un de vos commentaires sur Syrinxoon Tuts<=

This actually looks normal, given that the Content-Transfer encoding
is quoted-printable.
=C3=A9 is quoted printable speak for the pair of bytes 0xC3, 0xA9,
which is the utf8 sequence for acute. Because = is special in this
encoding scheme, any literal = has to be encoded as =3D. Is your mail
client not displaying this properly?

Fred

Nathan Le Ray

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Sep 2, 2011, 8:29:03 PM9/2/11

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I did not have tried to display it in my mails client because I'm still in development.
You think the client will not be disturbed by this?

Frederick Cheung

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Sep 3, 2011, 4:06:47 AM9/3/11

to Ruby on Rails: Talk

I don't believe so, but you should definitely try that since it's what
your users will be doing. By the way, the mailcatcher gem is pretty
good for viewing emails sent in development)

Fred

Nathan Le Ray

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Sep 3, 2011, 7:18:25 PM9/3/11

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I will investigate that.

Thank you Frederick.

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