Riv Membership

[Mike]

I think I missed something. I don't see any place on the RBW website
where I can renew my Riv membership. Have they done away with it? Have
they done away with the 5% refunds at the end of the year? Anyone
know?

thanks,
mike

[Cyclofiend Jim]

No changes have been announced that I've heard of.  Might just be one of those things which didn't get linked up with  the new system.  I do recall mention being made when the site changeover was announced that the accrued rebate would not show up, but would be applied manually.

The best option is to pose the question to Rivendell Bicycle Works directly. 

 - Jim

[John Bennett]

Hi, Mike, and everyone,

Here's what we know for sure: We're not doing away with the 5% rebate
in the form of a merchandise credit or the free shipping on orders
over $150. How the rebate accrues and how quickly (sooner, not later)
you may use it is under discussion.

We're also likely keeping the special birthday offer (10% off an order
up to $300 on your birthday or the week just after it).

What we might do, though, since the new software doesn't make it easy
to do Membership Plan the old way is this: Some sort of one-time deal,
like REI does.

In other words, if you are a member now, or you have been, you will
continue to be.

We're working out something for the lifetime members, but that
specific compensation hasn't been finalized.

Thanks to everyone for past, present, and future support.

We know we wouldn't be around without it. Much appreciated.

Best regards,

John at RBW