Crashes

[Jessica K]

I am having major problems, every time I ope plaintext it crashes
after the new update.

[Grey Burkart]

Please try deleting PlainText and reinstalling it directly from the App Store. I believe this fixed this occasional issue when 1.3 was first released.

If you have any unsynced documents, you can export them first using iTunes Document Sharing or an app such as PadSync.

Best regards,

- Grey

On Friday, March 25, 2011 at 10:30 AM, Jessica K wrote:

I am having major problems, every time I ope plaintext it crashes
after the new update.

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[benmillett]

I deleted from my iPhone and iPad and reinstalled directly from the
App Store. After I set up DropBox sync, the app crashed when I went
back to the list of files. Now the app will crash whenever I try to
open it. I can attach the Console log message if needed.

[benmillett]

Actually, when I just tried again on my iPad, as soon as I put in the
Dropbox info and tried to link, the app crashed. Below is from the
console from when I turned on debugging until after the app crashed.

Apr 7 12:24:54 unknown PlainText[127] <Warning>: ADBannerView:
ADBannerContentSizeIdentifier480x32 is deprecated, please use
ADBannerContentSizeIdentifierLandscape instead
Apr 7 12:24:54 unknown PlainText[127] <Warning>: ADBannerView:
ADBannerContentSizeIdentifier320x50 is deprecated, please use
ADBannerContentSizeIdentifierPortrait instead
Apr 7 12:25:09 unknown PlainText[127] <Warning>: ADBannerView:
ADBannerContentSizeIdentifier480x32 is deprecated, please use
ADBannerContentSizeIdentifierLandscape instead
Apr 7 12:25:09 unknown PlainText[127] <Warning>: ADBannerView:
ADBannerContentSizeIdentifier320x50 is deprecated, please use
ADBannerContentSizeIdentifierPortrait instead
Apr 7 12:25:09 unknown PlainText[127] <Warning>: [INFO] -
[PathOperation start](101) Executing <FolderSyncPathOperation:
0x5769380> /
Apr 7 12:25:09 unknown PlainText[127] <Warning>: -JSONValue failed.
Error trace is: (
"Error Domain=org.brautaset.JSON.ErrorDomain Code=3 \"Unrecognised
leading character\" UserInfo=0x57799a0
{NSLocalizedDescription=Unrecognised leading character}"
)
Apr 7 12:25:09 unknown PlainText[127] <Warning>: [INFO] -
[PathOperation start](101) Executing <PutPathOperation: 0x5772690> /
hello.txt
Apr 7 12:25:09 unknown PlainText[127] <Warning>: [INFO] -
[PathOperation start](101) Executing <PutPathOperation: 0x577a000> /
tips & tricks.txt
Apr 7 12:25:11 unknown PlainText[127] <Warning>: -JSONValue failed.
Error trace is: (
"Error Domain=org.brautaset.JSON.ErrorDomain Code=3 \"Unrecognised
leading character\" UserInfo=0x5773a30
{NSLocalizedDescription=Unrecognised leading character}"
)
Apr 7 12:25:11 unknown PlainText[127] <Error>: *** Terminating app
due to uncaught exception 'NSInvalidArgumentException', reason: '*** -
[NSCFDictionary initWithObjects:forKeys:count:]: attempt to insert nil
value at objects[0] (key: NSFileModificationDate)'
*** Call stack at first throw:
(
0 CoreFoundation 0x3620864f
__exceptionPreprocess + 114
1 libobjc.A.dylib 0x36f5bc5d
objc_exception_throw + 24
2 CoreFoundation 0x36171581 -
[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 688
3 CoreFoundation 0x3617120f +[NSDictionary
dictionaryWithObject:forKey:] + 38
4 PlainText 0x0003e809 -[PutPathOperation
restClient:loadedMetadata:] + 240
5 PlainText 0x0002d6ab -[DBRestClient
didParseMetadata:] + 58
6 CoreFoundation 0x36175f03 -
[NSObject(NSObject) performSelector:withObject:] + 22
7 Foundation 0x35b7f7a9
__NSThreadPerformPerform + 268
8 CoreFoundation 0x361dfa79
__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 12
9 CoreFoundation 0x361e175f
__CFRunLoopDoSources0 + 382
10 CoreFoundation 0x361e24eb __CFRunLoopRun +
230
11 CoreFoundation 0x36172ec3
CFRunLoopRunSpecific + 230
12 CoreFoundation 0x36172dcb CFRunLoopRunInMode
+ 58
13 GraphicsServices 0x327cf41f GSEventRunModal +
114
14 GraphicsServices 0x327cf4cb GSEventRun + 62
15 UIKit 0x32923d69 -[UIApplication
_run] + 404
16 UIKit 0x32921807 UIApplicationMain +
670
17 PlainText 0x00002c15 main + 80
18 PlainText 0x00002b8c start + 52
)
Apr 7 12:25:11 unknown
UIKitApplication:com.hogbaysoftware.PlainText[0xfa28][127] <Notice>:
terminate called after throwing an instance of 'NSException'
Apr 7 12:25:11 unknown ReportCrash[135] <Notice>: Formulating crash
report for process PlainText[127]
Apr 7 12:25:11 unknown com.apple.launchd[1] <Warning>:
(UIKitApplication:com.hogbaysoftware.PlainText[0xfa28]) Job appears to
have crashed: Abort trap: 6
Apr 7 12:25:11 unknown SpringBoard[30] <Warning>: Application
'PlainText' exited abnormally with signal 6: Abort trap: 6
Apr 7 12:25:11 unknown ReportCrash[135] <Error>: Saved crashreport
to /var/mobile/Library/Logs/CrashReporter/
PlainText_2011-04-07-122511_MB-RIM-iPad.plist using uid: 0 gid: 0,
synthetic_euid: 501 egid: 0

[Jesse Grosjean]

Are you in a place that has normal network access? Or is there some
firewall or something like that?

Jesse

[benmillett]

I tested this on my iPad that blocks access to the Dropbox website,
but I can access and sync my dropbox folders to my work PC. I tested
it at the same time with my iPhone using only AT&T's 3G connection. I
had the same crashes.

[Jesse Grosjean]

I headed over to Borders today and did see crashes when trying to sync
before I'd agreed to their terms and conditions firewall (not sure I'm
using that term correctly... I mean the web page they put up before
you can use general internet). Apparently the Dropbox SDK that I'm
using reports that I successfully fetched the folder metadata in that
case... even though it fails parsing since it's just seeing an HTML
page instead of json formatted metadata. And the result is havoc in
PlainText sync.

I'm not sure this is the issue that you are seeing, but I'm pretty
sure it's a common issue that people are running into. I think I've
fixed the problem locally now. But it's going to be a while before an
update comes out. Still waiting for apple to approve the current
PlainText update, then we'll submit this one.

Jesse

[benmillett]

Great! Hopefully that'll work.

[benmillett]

One other data point - at home using my WIFI, the app works fine.
Using AT&T 3G, the app crashes.