>
> 1. WebDevelopers: they need to test maybe websites with multiple accounts.
> 2. Multiple gmail accounts: work and private.
>
> Currently, the work around is: multiple browser: chrome and firefox opened
> at the same time.
>
It’s great to see our hypothesis confirmed. Yes, we think that these are
the two main reasons why our users want session-specific browsing.
Chrome’s multiple users profile is stable and fast to run – although not
protected by password – so it would be interesting to see how people
ultimately uses it (ie. how many people use more than one profile? whether
it’s really usage between multiple people, or more person with multiple
accounts?)
I have three further questions for you that might yield interesting answers:
1. Why would users still want to open another mailbox in a separate
container, when Google already supports multiple accounts? Is it about
awareness (ie. users don’t know that Google can do it), about perception of
safety (if opened in the same session, data might leak), or something else?
2. What about uses in other types of websites other than email providers
and Google Apps? Social media comes to mind. In other words, is it common
to have more than one accounts in Twitter, Pinterest, Facebook, etc.? The
answer may be no, but I’m curious to see what other use cases they are.
3. Do you see evidences of of priv8 or switchy used to solve privacy and
security problems? For example, users would open banks or other personal
websites in their own containers so they don’t “infect” the main browsing
session.
Just 1 user told me that he was using multifox and now he uses priv8 when
> he shares the browser with other members of the family. I guess private
> browsing is probably a better choice for this use-case.
It’s interesting that users prefer priv8 to multifox (if nothing else, the
numbers prove that). I wonder why they prefer one over the other? If I have
to venture a guess, it’s because user profiles are seen as something
heavyweight – slow to create and hard to destroy – whereas tab sessions are
quick to create, dismiss and reopen.
No idea for these 4 questions. In case we want, maybe I can add a small
> form in priv8/switchy asking a few questions to the user. I don't know if
> I'll receive answers... but maybe yes.
Part of our problem, I think, will be in recruiting users who regularly
utilise multiple accounts.
Question for Monica and Steve: in addition to the quantitative survey we’re
going to run, would we consider doing a more in-depth research, where we
interview a few people who uses multiple accounts? If yes, the add-ons user
might be great candidates.
Thanks for your help, Andrea!
On Wed, Jan 28, 2015 at 1:18 AM, Andrea Marchesini <
amarc...@mozilla.com>
wrote:
> I can just talk about the feedback, the emails I receive from priv8 and
> switchy users. Here the answer I can give.
>
>
>> Do our users have multiple accounts for the same website? If yes, what
>> for, and how often do they use it and keep each account open? What do they
>> expect each container/profile to do, as some information is shared between
>> them, and some are separated? And how do they work around this problem
>> today?
>>
>
> From the feedback I receive from switchy and priv8, I would say that:
>
> 1. WebDevelopers: they need to test maybe websites with multiple accounts.
> User/admin for instance. For maybe multiple users.
>
> 2. Multiple gmail accounts: work and private. Usually this doesn't happen
> with facebook, but yes, with Gmail, it happens a lot (I do this too).
>
> Currently, the work around is: multiple browser: chrome and firefox opened
> at the same time. Chrome has the multi profile support built-in. Firefox
> does not (... just a few do '-P' from the command line). For this reason
> switchy and priv8 make people happy :)
>
>
>>
>> Do our users share their computers with many people? How do they do it so
>> that each person keeps their own set of online identities? No browser today
>> has any sort of protection against prying, overly inquisitive in-laws, so
>> how do they work around this problem today?
>>
>
> From the emails I receive, I don't see this as a real problem. Just 1 user
> told me that he was using multifox and now he uses priv8 when he shares the
> browser with other members of the family. I guess private browsing is
> probably a better choice for this use-case.
>
>
>> * How do users think about separating identities in separate profiles vs.
>> windows vs. tabs? What's their mental models?
>>
>
> Ignoring the technical aspects, the main difference between my 2 addons is
> that switchy is window (profile) based, priv8 is tab (appId) based. And,
> yeah, it seems that priv8 has a lot more users (more then the double) of
> switchy.
>
>
>> * What are the most common sites that's been containerised, and how long
>> do they typically keep it open?
>>
>
> gmail and google services (calendar, docs, etc), websites in construction.
>
>
>> * How many user profiles have each person typically create
>> * How do they subdivide their containers/profile? One for home & work,
>> one for each family member, etc.
>> * What are some features that your users want most?
>> * What have you observed over the years, as more and more people use your
>> add-ons?
>>
>
> No idea for these 4 questions. In case we want, maybe I can add a small
> form in priv8/switchy asking a few questions to the user. I don't know if
> I'll receive answers... but maybe yes.
>
>
>
>>
>> I'm in NZ and you're in the UK, so scheduling meeting will be a bit
>> tricky. You can let me know if there's a good time to talk this week, but
>> answering by email might be easier!
>>
>