Mnemosyne doesn't start anymore, on max os x: uncaught exception

[ferdinand...@gmail.com]

It just appears this message:
Uncaught exception!
Traceback (innermost last):
File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 309, in <module>
File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 306, in _run
File "/Applications/Mnemosyne.app/Contents/Resources/Mnemosyne.py", line 147, in <module>
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/__init__.py", line 165, in initialise
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/__init__.py", line 281, in load_database
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/databases/SQLite.py", line 336, in load
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/databases/SQLite_media.py", line 35, in create_media_dir_if_needed
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/databases/SQLite_media.py", line 32, in media_dir
UnicodeDecodeError: 'ascii' codec can't decode byte 0xcc in position 32: ordinal not in range(128)

What should i do?

[Peter Bienstman]

Could you please give some more context? Did it work previously? Do you
have special characters in the filename you last opened or in your user
name?

You can also try removing ~/Library/Mnemosyne/config (this will reset
your configuration settings, though)

Peter

[ferdinand...@gmail.com]

It work

Actually worked previously. I finished a repetition session, i closed it and when i tried to open it up again it didn't work anymore.
By the way i can't find mnemosyne/config in my library

[Peter Bienstman]

Quoting ferdinand...@gmail.com:

> Actually worked previously. I finished a repetition session, i
> closed it and when i tried to open it up again it didn't work anymore.
> By the way i can't find mnemosyne/config in my library

I'm not familiar with Mac, but doesn't Mac have a 'find file'
functionality? That should help you to locate the config file.

Peter

[ferdinand...@gmail.com]

There's only the "content" folder in the application folder. Nothing else.

[ferdinand...@gmail.com]

I tried to uninstall and re-install but the problem is always the same.

[Peter Bienstman]

Quoting ferdinand...@gmail.com:


> There's only the "content" folder in the application folder. Nothing else.

I'm not talking about the application folder, but rather the place
where Mnemosyne stores its data.

Can an OSX user perhaps step in with more concrete instructions on how
to locate ~/Library/Mnemosyne/config and delete it?

Thanks!

Peter

[ferdinand...@gmail.com]

Actually there's a find file functionality but the folder mnemosyne is in "application" folder and there's no trace of it in library. Moreover there's no trace of "config" folder.
It's strange!

[Peter Bienstman]

Quoting ferdinand...@gmail.com:

> Actually there's a find file functionality but the folder mnemosyne
> is in "application" folder and there's no trace of it in library.
> Moreover there's no trace of "config" folder.
> It's strange!

Try to look for config in your entire hard drive, not just inside a
certain directory.

Alternatively:

Open a command prompt and type

rm ~/Library/Mnemosyne/config

Peter

[ferdinand...@gmail.com]

> Nothing. The directory doesn't exist. Could you tell me a program through wich i can open mnemosyne database files or import them?
>
> rm ~/Library/Mnemosyne/config
>
>
>
> Peter

[Peter Bienstman]

Quoting ferdinand...@gmail.com:

>> Nothing. The directory doesn't exist. Could you tell me a program
>> through wich i can open mnemosyne database files or import them?
>>
>> rm ~/Library/Mnemosyne/config

I'm afraid I don't know enough about Mac's to help you further.
Someone who runs Mnemosyne on a Mac will have to give more concrete
instructions I'm afraid...

Peter

[ferdinand...@gmail.com]

Thanks a lot anyway! :)

[George Wade]

I've got it: give me five minutes to compose directions.

George

[George Wade]

You are right about Apple being so easy that it becomes strange.

I used 'EasyFind' from the App store to do this search:

[Oisín]

Ferdinando, I'm not sure if you ran this command or not. It's easier to be sure about where files are when you use the command prompt (called Terminal on the Mac)

To get a command prompt, press command-space, then type the word "terminal" into the search box. Soon, you should see the icon for the Terminal program, so hit enter or click it.

Then you can run commands like the above and copy/paste the results if need be.
Try:

ls ~/Library/Mnemosyne

If it contains the config directory, you can delete it with:

cd ~/Library/Mnemosyne
rm -rf config

(be careful with that one)

If there is no ~/Library/Mnemosyne, then maybe you can try:

locate -i mnemosyne

Peter


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