[SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)
Patrick Philippot
This is an old bug showing up again. Although the official solution
involves reinstalling the framework after manipulating the registry with the
installer cleanup tool, there's a much simpler way to fix this:
1. Instead of using Windows Update, download the KB928366 package from here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en
Do not install yet.
2. Download the .Net framework 1.1 redistributable package from here
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3
3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
your choice. You should get the following files:
netfx.msi
install.exe
InstMsi.exe
InstMsiW.exe
netfx1.cab
4. Launch the KB928366 installer. It will soon complain that it can find the
installation CD-ROM (don't ask me why). Browse to the folder where you
unpacked the dotnetfx files.
That's it.
This procedure can be applied to any similar situation regarding .Net
framework updates. I'm using it since years (that is, since this Windows
Update bug exists).
Good luck.
--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr
Patrick Philippot
> 4. Launch the KB928366 installer. It will soon complain that it can
> find
that it *can't* find
mouspi
It complains, but with another message :
"Le correctif de mise à jour ne peut pas être installé par le service
Windows Installer car le programme qui doit être mis à jour est peut-être
introuvable ou le correctif de mise à jour est peut-être destiné à une autre
version du programme.Vérifiez que le programme que vous voulez mettre à jour
se trouve sur votre ordinateur et que vous disposez du correctif de mise à
jour correct."
And I Can't browse any folder.
Thanks for another good idea.
Mouspi
"Patrick Philippot" <patrick....@mainsoft.xx.fr> a écrit dans le
message de news: uiqYh33x...@TK2MSFTNGP03.phx.gbl...
Patrick Philippot
> It complains, but with another message :
> "Le correctif de mise à jour ne peut pas être installé par le service
> Windows Installer car le programme qui doit être mis à jour est
> peut-être introuvable ou le correctif de mise à jour est peut-être
> destiné à une autre version du programme.Vérifiez que le programme
> que vous voulez mettre à jour se trouve sur votre ordinateur et que
> vous disposez du correctif de mise à jour correct."
>
> And I Can't browse any folder.
This is apparently a different situation. You probably need to
repair/reinstall the framework by running dotnetfx.exe again. IMHO, in your
case, the KB installer is looking for registry entries related to the .Net
framework 1.1 and it didn't find them.
mouspi
It seems to work now :
- I ran dotnetfx.exe
-I downloaded SP1 then I applied the update KB928366, the way you told.
When I launched WindowsUpdate, it told me, that I had'nt any update to
install.
Thanks
Mouspi
"Patrick Philippot" <patrick....@mainsoft.xx.fr> a écrit dans le
message de news: uo4e2e5x...@TK2MSFTNGP03.phx.gbl...
chappy60
"Patrick Philippot" wrote:
> I have been consulting on this issue witha microsoft windows support'professional' since july 12th! They tell me to reply to them with any concerns and it takes about 36 hrs to get a response..........I was told to download 'windows cleanup uitility' which i did......I removed (supposedly) all .Net Framework software i.e 1.1 AND 2.0 & reinstalled the 2.0 Redistributable Package as instructed..........in the windows cleanup utility it shows just the 2.0 however, in my "Add & Remove Programs" it shows the 1.1 .Net Framework plus 1.1 Hotfix (KB886903) & will not let me remove them for various reasons (but, there are no MB's showing) while the 2.0 shows 88.69 MB's ..........I have no idea what this is telling me, I have asked the so-called 'professional' and don't get an answer to my direct question!Bottom line is the 'Icon' is still on my screen asking me to install the Security Update & I can't do it nor can I get rid of the 'Icon'.........ny Windows One Care status when I first
turn it on shows only 'fair' because I haven't done the update & then changes to 'good' after I've clicked on a couple of screens..........it would seem to me the problem is I do not have 1.1 but rather 2.0 & was asked to install an update for the wrong .Net Framework!!
Sorry to be so long winded but I'm getting totally frustrated with
Microsoft! Any advice, many thanks.........p j
>
>
technogenii
Please tell me, do I need to do anything different if I have the same
problem but with Security Update for Microsoft .NET Framework, Version 2.0
(KB928365)?
Many thanks,
Kristina
--
www.technogenii.net
------------------------
"Each problem that I solved became a rule which served afterwards to solve
other problems." - Rene Descartes (1596 - 1650)
Patrick Philippot
> Please tell me, do I need to do anything different if I have the same
> problem but with Security Update for Microsoft .NET Framework,
> Version 2.0 (KB928365)?
I never had to fix a version 2.0 update but I think that this should work
the same way. In many cases, installing the KB package directly instead of
using Windows Update fixes installation problems. This applies to any KB
update (you just go to the details page for the update, you download the
package directly and most of the time, it works while WIndows Update refused
to install it).
For the .Net Framework 2.0, the number of files containes in dotnetfx.exe is
much higher and the installation a little bit more complex. But there's no
risk trying the 1.1 method.
Let us know if it works.
Best greetings from Paris.
putnik
have just said that my problem has been solved and they are closing my case
file. Well it hasn't been solved at all and I still have an install shield
icon that wont go away.
I have downloaded the files you suggest and have extracted the dotnetfix
files. I have also downloaded and run the cleanup-x86 application from
previous advice on here.
However, when I run the installer (I presume you mean
NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to browse
for the extracted files either. The dreaded icon is still there. There is
still no KB928366 listed in my program files in the Control Panel.
I then tried to run dotnetfix.exe and it asked me if I wanted to install
.Net 1.1. I said I did, but it then told me it was unsuccessful.
Where do I go from here?
Michael
Shenan Stanley
> Please help me, I have told Microsoft Support about this problem
> and they have just said that my problem has been solved and they
> are closing my case file. Well it hasn't been solved at all and I
> still have an install shield icon that wont go away.
>
> I have downloaded the files you suggest and have extracted the
> dotnetfix files. I have also downloaded and run the cleanup-x86
> application from previous advice on here.
>
> However, when I run the installer (I presume you mean
> NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
> browse for the extracted files either. The dreaded icon is still
> there. There is still no KB928366 listed in my program files in the
> Control Panel.
>
> I then tried to run dotnetfix.exe and it asked me if I wanted to
> install .Net 1.1. I said I did, but it then told me it was
> unsuccessful.
>
> Where do I go from here?
Take what you need from the solution. If you don't have .NET Framework 2.0
installed - you don't need that part of the solution. Same for 3.0. If
you come to a instruction you cannot follow because you do not have referred
to file/registry entry - skip over it and consider it done. Don't dwell on
the parts you *don't* have - be concerned with the parts you do.
(1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
and installing it/patching it fully.
How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/kb/824643
- Unregister and then reregister Windows Installer (See article)
- Download/install/use:
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en
- Manually remove and then reinstall the .NET Framework 1.1 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/
Reboot as needed and at the end.
(2) You need to repair .NET Framework 2.0 - obliterating all remnants of it
and installing it/patching it fully.
How to troubleshoot Microsoft .NET Framework 2.0 installation issues
http://support.microsoft.com/kb/908077/
- Unregister and then reregister Windows Installer (See article)
- Manually remove and then reinstall the .NET Framework 2.0 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/917283/
- Download/Install http://support.microsoft.com/kb/922770/
- Download/Install http://support.microsoft.com/kb/928365/
Reboot as needed and at the end.
(3) You need to repair .NET Framework 3.0 - obliterating all remnants of it
and installing it/patching it fully.
Unfortunately - there is no particular article pertaining to .NET Framework
3.0 that I could find. I have not had issues, however, just going into the
Control Panel --> Add or Remove Programs and just locating/removing it and
its patches. I suggest you do the same and then reboot...
Download/install using this distributable package:
http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en
Reboot as needed and at the end.
(4) Cleanup your updates system...
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix
Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options
Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".
Then click "GO"... May take a while.
Reboot when it is done...
(5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose
the critical updates you need and install them. Do not bother getting
hardware updates (unless you happen to have some Microsoft hardware
installed) and "Optional Updates" are *usually* just what the name infers -
but feel free to see if you want any of the "Optional" ones.
(6) Come back here and let us know how you came out...
This has now come to light from a poster (Ray&Fran) and should be noted:
Got everything installed but KB928367? This is caused by corrupted
.NET Framework 1.0 components. Simply hide the incorrect update...
1. Open IE and go to the Windows Update site directly:
http://www.windowsupdate.com
2. Click "Custom Install" to scan your system (Not Express Install).
3. After it finishes, please unclick the incorrect update.
(Uncheck the box next to it.)
4. Choose "Don't show this update again"
(Check the box next to that under the update itself.)
5. Scan the computer again to check the result.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Patrick Philippot
> However, when I run the installer (I presume you mean
> NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
> browse for the extracted files either.
Hi,
Do you mean that NDP1.1sp1-KB928366-x86.exe executes without any error
message? If so, the update is probably installed. But Windows Update (and
the WU icon) can still pretend it is not until you reboot. If you have an
error message, please tell us hat it says. If this is the error described in
the initial message of this thread, you should see a browse button in the
message box. If not, this is another problem and you should proceed as
specified in the "official" procedure.
But again, if NDP1.1sp1-KB928366-x86.exe installs without complaining, it
should be actually installed.
Divelucaya
2.0 (KB928365). Today, AU indicated there was an update to be installed
(KB928366). I installed it and it showed as being completed (no errors and no
indication that the computer needed to be restarted). Several minutes later,
AU showed another update to be installed. I installed it and again it showed
as being completed and I closed the installation window (with the "Close"
button, not the "X"). Several minutes later, same thing. This time I jotted
down the hotfix number to see if it was the same update being installed. The
4th time AU came up I saw it was indeed the same hotfix update. I decided to
reboot the computer and saw on the "Turn Off Computer" window that there was
a message to shutdown the computer to install an update. I did this and after
the computer installed the update and shut off, I turned the computer back
on. Within 10 minutes of starting my computer, there was AU again with the
same hotfix update. If I go to Add/Remove Programs, hotfix KB928365 (.NET
2.0) is there but not KB928366 (.NET 1.1).
Now I pretty much only install Microsoft downloads/components that Au
indicates I need. Add/Remove Programs shows the following:
Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On 7/11/2007
Microsoft .NET Framework 1.1 ... No installation date or size
Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation date or
size
Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size 88.45
Security Update for Microsoft .NET Framework 2.0 Hotfix (KB928365) ...
No installation date or size.
I shut off AU but I still have the little shield icon, now in red, in my
system tray. So what do I have to do to successfully installed hotfix
KB928366? Am I supposed to have the different versions of .NET Framework or
should I have only 2.0? I did try downloading NDP1.1sp1-KB928366-X86.exe but
when I tried to run it, absolutely nothing happened. I checked Windows
Cleanup Utility, and it shows only .NET 1.1 and 2.0 installed. Why does
Add/Remove Programs show the hotfix for 1.0 installed, but does not show 1.0
itself as installed. I did read Shenan's post but could not understand if ALL
6 steps needed to be followed (I do not have .NET 3.0 and I'm not even sure I
want it after going through this update hell).
--
Can it get any worse?
"Shenan Stanley" wrote:
> ..NET Framework 1.0 components. Simply hide the incorrect update...
Shenan Stanley
Parts (1), (4)-(6) and the additional thing at the very end if necessary of
the post you responded to.
putnik
re-booted several times and it is still not in the program list in Control
Panel. It is also still downloaded and waiting to be installed in Update. The
icon is beginning to become part of the family:)
By the way I can't uninstall .Net 1.1 because files are missing. This may be
because I used Ccleaner and deleted hotfix uninstallers to get back some
100Mb of disk space. Perhaps I shall not be so hasty to cleanup my computer
in future. Is there any other way of uninstalling it?
Sorry for being so compulsive but you may be happy to know I have avoided
going into the registry so far. I think this is too advanced for the general
public and should not be necessary anyway.
Couldn't Microsoft issue an automatic update to wipe the lot and start again?
Michael
Michael
Ed Pyle
but it is not in the installed programs list and the installation icon will
not go away. Should I try the solution suggested by "Patrick Philippot"?
htc
Divelucaya
time (Error Code: 0x643). However, if I go to the "Turn Off Computer" window,
it shows an update is ready to be installed. I click on the Turn Off button
and the screen shows that the update is installing. After the computer shuts
down I wait a minute or so and restart it. After several minutes, the
Automatic Updates icon is back in the system tray. On a side note, when I
check my updates history, it shows the KB928366 update being successfully
installed every day (and sometimes a couple times a day) since last Wednesday
(07/11/07). The funny thing is I don't recall seeing the AU icon in the
system tray until today, although apparently it was going through daily
iterations of installing this stupid update. And looking through this topic,
it seems there are many people experiencing the same, or very similar,
issues. This tells me there is a problem inherent with the update that
Microsoft is not addressing.
--
Can it get any worse?
Divelucaya
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe
I don't know if this is different from ndp1.1sp1-kb928366-x86.exe, but it
worked, or so it appears. When I go to Windows Updates and it checks my
computer, it does not find any critical updates missing. Let's hope it stays
this way.
--
Can it get any worse?
Patrick Philippot
> By the way I can't uninstall .Net 1.1 because files are missing. This
> may be because I used Ccleaner and deleted hotfix uninstallers to get
> back some 100Mb of disk space. Perhaps I shall not be so hasty to
> cleanup my computer in future. Is there any other way of uninstalling
> it?
Hi Michael,
The only simple way to clean up the registry in order to re-install a
package that has been installed by Windows Installer (.msi package) is to
use the Windows Install Cleanup Utility
(http://support.microsoft.com/kb/290301) and to remove the entry
corresponding to that package. Then you have a chance to re-install. If this
doesn't work because the installation package still recognizes some entries
in the registry, then you have to do this manually. That is, manually remove
the entries that cause the installer to fail. Determining which one is a
painful process that can be achieved by using a registry monitoring tool
like RegMon (http://www.microsoft.com/technet/sysinternals/default.mspx /
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Regmon.mspx).
This assumes a good understanding of the system, though. I you don't feel
easy with the registry, don't.
> Couldn't Microsoft issue an automatic update to wipe the lot and
> start again?
I agree that such a tool is missing. The structure of the registry regarding
Windows Installer is not documented and nobody but Microsoft can produce a
tool that is able to 1) detect an anomaly in the entries describing an
installed MSI package and 2) cleanup or fix these registry entries. I have
asked for such a tool multiple times during the last years but Windows
Install Cleanup Utility is the only tool that they produced and it's
obviously not enough.
putnik
Thanks for all your help! I have downloaded the Windows Install Cleanup
Utility and removed .NET 1.1 as much as I could. The msicoree.dll could not
be removed and one registry entry was already missing. Some files in the
%temp% folder were busy.
The dial-a-fix cleanup tool takes a fair time but finally completed it's job.
The program list showed .NET 1.1 as installed twice but trying to remove it
brought up a message that it was already removed. I deleted the entries on
the list using Ccleaner.
dotnetfix.exe reinstalled .NET 1.1 ok and NDP1.1sp1-KB367460.exe installed
the service pack NDP1.1sp1-KB928366.exe then installed ok. I re-booted
between each for good measure.
So then I went to the Update site and found no updates waiting which makes a
welcome change. However, the history shows numerous "successful"
installations o KB928366 and a few "unsuccessful" ones today. It does not
show a successful installation has occurred today though. Can I reset this
list?
I had to run the install shield icon again to get rid of it.
Now the program list shows .NET 1.1 and KB928366, but now does not show the
SP1 service pack KB367460.
Well, I think I am there. Thanks again for your particular help.
No thanks to Microsoft and really, I might have put up with all this on my
first PC in 1886 when I had 1Mb of RAM and learnt 'C' in my lunch breaks, but
now in 2007? It's a complete farce!
Michael
Patrick Philippot
> So then I went to the Update site and found no updates waiting which
> makes a welcome change. However, the history shows numerous
> "successful" installations o KB928366 and a few "unsuccessful" ones
> today. It does not show a successful installation has occurred today
> though. Can I reset this list?
The information listed in the history seems to come from various registry
entries, including the Windows Installer entries. I do not recommend trying
to change anything there. I'm not aware of any official way to reset this
list. Also, resetting the list would probably trigger the re-installation of
at least a few packages.
Glad to see that everything is ok now.
NewerIsntAlwaysBetter
complained that SP1 was not installed. I downloaded and ran the SP1 installer
(KB867460) which then complained that SP1 was already installed. I let it
install over top of the existing install and now the update worked. It seems
that the .net 1.1 installer has SP1 incorporated in it, but the update
installer does not detect it.
JD
I'm using ZipCentral and it will not unzip dotnetfx.exe. The error is
"This is not a valid Zip archive. Please try to obtain a new copy of
this file."
Changing the extension to .zip didn't help.
I don't really want to install WinZip. Any advice?
--
JD..
Robert Aldwinckle
news:Oh8wCGKy...@TK2MSFTNGP03.phx.gbl...
> Patrick Philippot wrote:
>> Hi,
>>
>> This is an old bug showing up again. Although the official solution
>> involves reinstalling the framework after manipulating the registry with the
>> installer cleanup tool, there's a much simpler way to fix this:
>>
>> 1. Instead of using Windows Update, download the KB928366 package from here:
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en
>> Do not install yet.
>>
>> 2. Download the .Net framework 1.1 redistributable package from here
>> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3
>>
>> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
>> your choice. You should get the following files:
>> netfx.msi
>> install.exe
>> InstMsi.exe
>> InstMsiW.exe
>> netfx1.cab
...
> I'm using ZipCentral and it will not unzip dotnetfx.exe. The error is
> "This is not a valid Zip archive. Please try to obtain a new copy of
> this file."
>
> Changing the extension to .zip didn't help.
>
> I don't really want to install WinZip. Any advice?
I suspect it's a self-extracting archive. Often such files have command line
support to allow you to do things such as initiate logging (for example).
So, they often also provide for some kind of help with their syntax.
I would try copying the executable to an otherwise empty directory (JIC <w>)
and then execute it in a cmd window with /? as the only operand.
I you're lucky that will just display all the possible operands allowed from the
command line. However, another thing that these self-extracting files do
(perhaps unintentionally) is do their extractions to a new directory, then pause
with an error message saying your syntax is invalid. If you acknowledge the
message they will then delete the new directory. So, as long as you don't
acknowledge the message you would then be able to access the extacted files
(provided you could find them <w>). In order to assist with that task you could
run ProcessExplorer (e.g. to find out what directories the extraction program
has open) or trace the whole extraction with ProcMon or simply find all new
directories created that day (e.g. Win-F).
Good luck
Robert Aldwinckle
---
JD
--
JD..
bill B:
Thanks it works
Good luck yall.
--
Patrick Philippot
Is right on it want BY BY
Good luck all yal
putnik
many of the boxes during the installation, as otherwise it tends to put
itself on every menu on your computer.
Make a new folder so that when you click on "extract to..." so it knows
where to put the contents.
Actually once I had got rid of my original .NET stuff, I just ran
dotnetfix.exe and it installed without any apparent need to be extracted
anyway.
Michael
Michael
Patrick Philippot
> I'm using ZipCentral and it will not unzip dotnetfx.exe. The error is
> "This is not a valid Zip archive. Please try to obtain a new copy of
> this file."
Hi,
You can also extract the files directly by using this command:
dotnetfx.exe /C /T:c:\<yourfolder>
Regards.
Patrick Philippot
> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder
> of your choice.
You can also use the following command:
dotnetfx.exe /C /T:c:\myfolder
sharkey
Thank You very much Patrick ,worked like a charm and first time even!
JD
> JD wrote:
>> I'm using ZipCentral and it will not unzip dotnetfx.exe. The error is
>> "This is not a valid Zip archive. Please try to obtain a new copy of
>> this file."
>
> Hi,
>
> You can also extract the files directly by using this command:
>
> dotnetfx.exe /C /T:c:\<yourfolder>
>
> Regards.
>
Please be patient with me. I'm not familiar with commands.
When I select Start, Run, cmd I get the command window but it's already
got C:\Documents and Settings\username typed in.
My copy of dotnetfx.exe is located at E:\Download\XPUpdateFiles and I'm
trying to extract it to e:\Download\dotnetfix
What do I type at the command prompt?
--
JD..
Patrick Philippot
>> Hi,
>>
>> You can also extract the files directly by using this command:
>>
>> dotnetfx.exe /C /T:c:\<yourfolder>
>>
>> Regards.
>>
>
> Please be patient with me. I'm not familiar with commands.
>
> When I select Start, Run, cmd I get the command window but it's
> already got C:\Documents and Settings\username typed in.
>
> My copy of dotnetfx.exe is located at E:\Download\XPUpdateFiles and
> I'm trying to extract it to e:\Download\dotnetfix
>
> What do I type at the command prompt?
Hi,
1. Put dotnetfx.exe in a folder whose name is not too long to type (for
example, c:\dotnetfx)
2. Start | Programs | Accessories | Command prompt . This opens a command
prompt window.
3. Enter "cd c:\dotnetfx" (without the quotes)
4. The command line prompt should now be "c:\dotnetfx>"
5. Enter "dotnetfx.exe /C /T:c:\dotnetfx" without the quotes. The files
should then be extracted in the same folder as dotnetfx.exe.
Then proceed as described in the initial post.
JD
list the .net update so everything seems to be OK. Thanks for being so
patient!
--
JD..
Ed Pyle
re-installing Microsoft .NET Framework 1.1. However, I had to manually
remove all vestiges of it in the registry before it would re-install and
successfully apply the KB928366 update.
I was wondering, is there is any advantage to installing 2.0?
How do I know whether I need the x86 or the x64 version?
Shenan Stanley
<snip>
> I was wondering, is there is any advantage to installing 2.0?
> How do I know whether I need the x86 or the x64 version?
Plan on getting anything that uses .NET Framework 2.0?
How about .NET Framework 3.0?
Do you have a 64 bit OS or a 32bit OS?
(You'd know if you had a 64 bit OS.)
technogenii
any success. I wrote to Microsoft and they got me to download, install and
run the Microsoft Windows Installer CleanUp utility, remove all the .NET
Framework applications and updates and then reinstall. Now all seems to work.
Thanks for you help anyways!
Kristina
--
www.technogenii.net
------------------------
"Each problem that I solved became a rule which served afterwards to solve
other problems." - Rene Descartes (1596 - 1650)
"Patrick Philippot" wrote:
> Hi Kristina,
>
> > Please tell me, do I need to do anything different if I have the same
> > problem but with Security Update for Microsoft .NET Framework,
> > Version 2.0 (KB928365)?
>
> I never had to fix a version 2.0 update but I think that this should work
> the same way. In many cases, installing the KB package directly instead of
> using Windows Update fixes installation problems. This applies to any KB
> update (you just go to the details page for the update, you download the
> package directly and most of the time, it works while WIndows Update refused
> to install it).
>
> For the .Net Framework 2.0, the number of files containes in dotnetfx.exe is
> much higher and the installation a little bit more complex. But there's no
> risk trying the 1.1 method.
>
> Let us know if it works.
>
> Best greetings from Paris.
Sliverman
> Robert Aldwinckle wrote:
> > "JD" <J...@example.invalid> wrote in message
> >news:Oh8wCGKy...@TK2MSFTNGP03.phx.gbl...
> >> Patrick Philippot wrote:
> >>> Hi,
>
> >>> This is an old bug showing up again. Although the official solution
> >>> involves reinstalling the framework after manipulating the registry with the
> >>> installer cleanup tool, there's a much simpler way to fix this:
>
> >>> 1. Instead of using Windows Update, download the KB928366 package from here:
> >>> Do not install yet.
>
> >>> 2. Download the .Net framework 1.1 redistributable package from here
you could get izarc instead of zipcentral because zipcentral only
opens zip files but izarc can open self-extracting archives
robie
Even thought I was able to install this update, you (I) still cannot go into
hibernation mode.
.net framwork is running..
right?
--
~robbie
Mike Nichols
--
Mike Nichols
I/T Consultant
"Patrick Philippot" wrote:
> Hi,
>
> This is an old bug showing up again. Although the official solution
> involves reinstalling the framework after manipulating the registry with the
> installer cleanup tool, there's a much simpler way to fix this:
>
> 1. Instead of using Windows Update, download the KB928366 package from here:
> Do not install yet.
>
> 2. Download the .Net framework 1.1 redistributable package from here
>
> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
> your choice. You should get the following files:
> netfx.msi
> install.exe
> InstMsi.exe
> InstMsiW.exe
> netfx1.cab
>
> 4. Launch the KB928366 installer. It will soon complain that it can find the
> installation CD-ROM (don't ask me why). Browse to the folder where you
> unpacked the dotnetfx files.
>
> That's it.
>
> This procedure can be applied to any similar situation regarding .Net
> framework updates. I'm using it since years (that is, since this Windows
> Update bug exists).
>
> Good luck.
>
SBKaren
this. It's Microsoft's turn to do something. Anything....a critical update
isn't any good if it doesn't install right. So Microsoft....any solutions?
Shenan Stanley
> I've tried just about all I want to try too. I've spent far too
> much time on this. It's Microsoft's turn to do something.
> Anything....a critical update isn't any good if it doesn't install
> right. So Microsoft....any solutions?
*If* they were going to come up with a solution that did not involve the
end-user doing something - it would have been done by now - I think. It
*might* still happen by the second Tuesday of next month - but if you are
depending soley on that - just take your computer to someone who has the
skills to fix it and pay for it - because the chances (as I see it) are slim
that there will be any sort of fix beyond those offered throughout these
newsgroups.
I could be incorrect - it could still happen - but as time passes between
the original incident (July 10, 2007) and now (July 23, 2007) -- it becomes
less and less likely there will be any fully automated solution for you.
(1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
and installing it/patching it fully.
How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/kb/824643
- Unregister and then reregister Windows Installer (See article)
- Download/install/use:
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en
- Manually remove and then reinstall the .NET Framework 1.1 (See the 824643
Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/
Reboot as needed and at the end.
(2) You need to repair .NET Framework 2.0 - obliterating all remnants of it
and installing it/patching it fully.
How to troubleshoot Microsoft .NET Framework 2.0 installation issues
http://support.microsoft.com/kb/908077/
- Unregister and then reregister Windows Installer (See article)
- Manually remove and then reinstall the .NET Framework 2.0 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/917283/
- Download/Install http://support.microsoft.com/kb/922770/
- Download/Install http://support.microsoft.com/kb/928365/
Reboot as needed and at the end.
(3) You need to repair .NET Framework 3.0 - obliterating all remnants of it
and installing it/patching it fully.
Unfortunately - there is no particular article pertaining to .NET Framework
3.0 that I could find. I have not had issues, however, just going into the
Control Panel --> Add or Remove Programs and just locating/removing it and
its patches. I suggest you do the same and then reboot...
Download/install using this distributable package:
http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en
Reboot as needed and at the end.
(4) Cleanup your updates system...
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix
Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options
Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".
Then click "GO"... May take a while.
Reboot when it is done...
(5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose
the critical updates you need and install them. Do not bother getting
hardware updates (unless you happen to have some Microsoft hardware
installed) and "Optional Updates" are *usually* just what the name infers -
but feel free to see if you want any of the "Optional" ones.
(6) Come back here and let us know how you came out...
This has now come to light from a poster (Ray&Fran) and should be noted:
Got everything installed but KB928367? This is caused by corrupted
.NET Framework 1.0 components. Simply hide the incorrect update...
1. Open IE and go to the Windows Update site directly:
http://www.windowsupdate.com
2. Click "Custom Install" to scan your system (Not Express Install).
3. After it finishes, please unclick the incorrect update.
(Uncheck the box next to it.)
4. Choose "Don't show this update again"
(Check the box next to that under the update itself.)
5. Scan the computer again to check the result.
saintgeorge01
"Patrick Philippot" wrote:
> simple THANK YOU
Annie
tried to install it. Got a number of error messages: 0xE0434f4D,
0x80242007, 0x800703E9. I finally just upgraded to Net Framework 2.0. Then
installed updates for 2.0 which included KB928366 for 1.1 Everything
updated smoothly, and the whole problem went away. I have no idea what 1.0
or 2.0 even do!
wanda
ynne1
and .NET 1.1 and 2.0 are listed on the Add/Remove List. KB928365 always
fails installation, KB928366 always states "Done" but then reappears to be
reinstalled.
I tried Patrick's suggestion (for 1.1) using the 2.0 files and KB928365 as
he indicated this should work for all versions, but I received an error
message from Windows Installer, "The installation source for this product is
not available. Verify that the source exists and that you can access it." I
downloaded Win Installer again (v3.1.0.0) and ran - indicated install was
fine. Tried Patrick's method again, same error. Thought about uninstalling
Win Installer and reloading but didn't like the warning message of multiple
programs potentially becoming unusable, so I wasn't sure if it is safe to
perform that.
Moved on to Shenan Stanley's suggestions. I couldn't even get beyond the
first step of unregistering Win Installer, receiving the following error msg,
"Windows cannot find 'msiexec/unregister'. Make sure you typed the name
correctly and then try again..." So I thought I'd try Dial-a-fix to just fix
Win Installer initially. It went through the steps of unregistering and
re-registering seemingly fine and did not indicate any errors. I then moved
on to try to repair the .NET Framework 2.0, but upon right-clicking on the
cache'd Win Inst file 2.0 RTL x86 enu and asking for repair, I received the
same error msg produced with Patrick's suggestion.
I then tried to perform a manual removal of the 2.0 Framework, but once
again received the same error message when I asked it to uninstall instead of
repair, "The installation source for this product is not available..."
So I'm at a loss as to how to proceed, now 8 hours into trying to fix this
issue. Any suggestions would be greatly appreciated.
"Shenan Stanley" wrote:
> ..NET Framework 1.0 components. Simply hide the incorrect update...
Shenan Stanley
When going through the steps found in the solution I gave from the KB
article for .NET Framework 2.0... Did you try...
Manually remove and then reinstall the .NET Framework 2.0
http://support.microsoft.com/kb/908077/
ynne1
but I wanted to explain what I had tried and the results). Thanks.
C@discussions.microsoft.com Rebecca C
Thank you so much for this fix! If I had to download this d*&m update one
more time I was going to go crazy! Your fix worked like a charm and no more
"updates need to be installed" messages!
Thank you..thank you..thank you
Rebecca
Wheeler
with KB928366.
I am following the instruction on the manual remove and then reinstall the
.NET Framework 1.1.
Well, I can't delete the mscoree.dll file and I can't delete v1.1.4322
folder.
What do I do now?
"technogenii" wrote:
> Hello Patrick,
>
> Please tell me, do I need to do anything different if I have the same
> problem but with Security Update for Microsoft .NET Framework, Version 2.0
> (KB928365)?
>
> Many thanks,
> Kristina
>
> --
> www.technogenii.net
> ------------------------
> "Each problem that I solved became a rule which served afterwards to solve
> other problems." - Rene Descartes (1596 - 1650)
>
>
>
KaBone
application nothing happens. What am I doing wrong?
jschmutz
"Shenan Stanley" wrote:
> putnik wrote:
> > Please help me, I have told Microsoft Support about this problem
> > and they have just said that my problem has been solved and they
> > are closing my case file. Well it hasn't been solved at all and I
> > still have an install shield icon that wont go away.
> >
> > I have downloaded the files you suggest and have extracted the
> > dotnetfix files. I have also downloaded and run the cleanup-x86
> > application from previous advice on here.
> >
> > However, when I run the installer (I presume you mean
> > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
> > browse for the extracted files either. The dreaded icon is still
> > there. There is still no KB928366 listed in my program files in the
> > Control Panel.
> >
> > I then tried to run dotnetfix.exe and it asked me if I wanted to
> > install .Net 1.1. I said I did, but it then told me it was
> > unsuccessful.
> >
> > Where do I go from here?
>
> Take what you need from the solution. If you don't have .NET Framework 2.0
> installed - you don't need that part of the solution. Same for 3.0. If
> you come to a instruction you cannot follow because you do not have referred
> to file/registry entry - skip over it and consider it done. Don't dwell on
> the parts you *don't* have - be concerned with the parts you do.
>
>
> (1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
> and installing it/patching it fully.
>
> How to troubleshoot Microsoft .NET Framework 1.1 installation issues
> http://support.microsoft.com/kb/824643
> - Unregister and then reregister Windows Installer (See article)
>
> - Download/install/use:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en
> - Manually remove and then reinstall the .NET Framework 1.1 (See Article)
> For the articles below, follow the "IT professionals" link and find the
> download for your OS.
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>
Every time I install KB928367 and KB928366 it tells me they installed and
the computer needs to reboot. Upon reboot, they both return.
Using the method of unpacking dotnetfix and running
NDP1.1sp1-KB928366-X86.exe just gives me an hourglass for a moment and then
nothing. (The same issue as putnik. )
Using you later and longer method, I unregister and re-register Windows
Installer. It doesn't give me any messages for either, but I assume it
worked. Then when I try and uninstall 5067.MSI (the file that says,
"Microsoft .NET Framework 1.1 RTL x86 enu" in the comments) I get a message
that says, "The installation source for this product is not available. Verify
that the source exists and that you can access it." Then the only option is
"OK".
What can I do to fix this problem? Thanks for your help.
TaurArian [MS-MVP]
"jschmutz" <jsch...@discussions.microsoft.com> wrote in message
news:082D5EC6-3878-46C0...@microsoft.com...
How to repair an existing installation of the .NET Framework
http://support.microsoft.com/default.aspx?scid=kb;en-us;306160
jschmutz
"TaurArian [MS-MVP]" wrote:
> How to repair an existing installation of the .NET Framework
> http://support.microsoft.com/default.aspx?scid=kb;en-us;306160
>
>
>
It seems to work for 1.1 but 1.0 starts to repair and the window just
disappears. But then neither of the two updates end up working anyway. I have
fought with this thing for a month. I'm ready to wipe my computer and then
start saving for a Mac Book Pro... :(
TaurArian [MS-MVP]
Don't give up. 1.0 don't worry about.
Posted by another user - Microsoft Response
This issue can occur if the previous .NET Framework component is damaged. Let's try to
remove the previous version of .NET Framework and reinstall all of them.
Step 1: Download Microsoft Windows Installer CleanUp utility
============================================
1. Visit:
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
2. Save the file to your Desktop
3. Please double click the file msicuu2.exe on the Desktop to install this
tool on your computer.
Step 2: Remove .NET Framework 1.1
========================
1. Click Start -> (All) Programs->Windows Installer Clean Up.
2. See if you can find .NET Framework software. If so, remove it.
3. Restart the computer and see if the issue still exists.
For more information, please refer to:
-----------
Title: Description of the Windows Installer CleanUp Utility
Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
However, if any problem is encountered when trying to uninstall .NET
Framework 1.1, we can also refer to the following Knowledge Base article to uninstall it
manually.
http://support.microsoft.com/?id=320112
After that, please restart the computer and perform the following suggestions to reinstall
.NET Framework 1.1 and the updates for it.
Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
Framework 1.1 SP1
=========================
1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and
the updates from the following link and save them to the C drive (C:\)
Microsoft .NET Framework Version 1.1 Redistributable Package
http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe
Microsoft .NET Framework 1.1 Service Pack 1
http://download.microsoft.com/download/8/b/4/8b4addd8-e957-4dea-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366)
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe
2. When the File Download window appears, please click the Save button, and follow the
directions to save it to Windows. After downloading the Microsoft
..NET Framework 1.1 setup file onto your computer, please double-click the
..NET Framework files to manually install them one by one.
If an error is encountered when installing .NET Framework 1.1, we can also refer to the
following Microsoft Knowledge Base article to troubleshoot this issue:
How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/?id=824643
End Microsoft Response
Added if you require/need it:
Uninstall Cleanup Tool for the .NET Framework 1.0 and
..NET Framework 1.1 updates KB928366, KB929729, and KB928367:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en
K
jschmutz
"TaurArian [MS-MVP]" wrote:
> ..NET Framework 1.1 and the updates for it.
>
> Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
> Framework 1.1 SP1
>
> =========================
>
> 1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and
> the updates from the following link and save them to the C drive (C:\)
>
> Microsoft .NET Framework Version 1.1 Redistributable Package
> http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe
>
> Microsoft .NET Framework 1.1 Service Pack 1
> http://download.microsoft.com/download/8/b/4/8b4addd8-e957-4dea-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe
>
> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> (KB928366)
> http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe
>
> 2. When the File Download window appears, please click the Save button, and follow the
> directions to save it to Windows. After downloading the Microsoft
> ...NET Framework 1.1 setup file onto your computer, please double-click the
> ...NET Framework files to manually install them one by one.
>
> If an error is encountered when installing .NET Framework 1.1, we can also refer to the
> following Microsoft Knowledge Base article to troubleshoot this issue:
>
> How to troubleshoot Microsoft .NET Framework 1.1 installation issues
> http://support.microsoft.com/?id=824643
>
> End Microsoft Response
>
> Added if you require/need it:
>
> Uninstall Cleanup Tool for the .NET Framework 1.0 and
> ...NET Framework 1.1 updates KB928366, KB929729, and KB928367:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en
>
>
> K
>
>
>
That first knowledge base article had a manual removal of 1.0, but only a
repair of 1.1. But both seemed to work fine.
Then I downloaded the three 1.1 files.
1.1 package installed without a hitch.
1.1 SP1 said it was already installed, but asked if I wanted to just
re-install. I tried that and it came up with a bunch of errors.
And the security update said that 1.1 SP1 wasn't installed and so it
wouldn't work either.
TaurArian [MS-MVP]
| >
| >
| >
| That first knowledge base article had a manual removal of 1.0, but only a
| repair of 1.1. But both seemed to work fine.
|
| Then I downloaded the three 1.1 files.
|
| 1.1 package installed without a hitch.
|
| 1.1 SP1 said it was already installed, but asked if I wanted to just
| re-install. I tried that and it came up with a bunch of errors.
|
| And the security update said that 1.1 SP1 wasn't installed and so it
| wouldn't work either.
And the errors were?
C.L.
KB928366 installer did ask for a location for the files. After I supplied it,
the installation ran for a minute or so and then said "Info 9006: This patch
cannot be installed because it requires Microsoft .NET Framework 1.1 Service
Pack 1 (SP1). No Microsoft .Net Framework 1.1 SP can be detected on this
computer..."
Dan.
Xiang@discussions.microsoft.com Chun Xiang
:)
"Divelucaya" wrote:
jpmackay
through Windows Update and try to install them but it's failed. Not sure why?
I did check in Add or Remove Program to see what files do I have them in my
laptop? Here are the list below:
Microsoft.Net Framework 2.0 Service Pack 2
with 10 files under
-------------------------------------------------------
Microsoft.Net Framework 3.0
with 1 hotfix for this that file above
-------------------------------------------------------
Microsoft.Net Framework 3.0 Service Pack 2
with 11 files under
-------------------------------------------------------
Microsoft.Net Framework 3.1 SP1
with 2 hotfix files for that file above
------------------------------------------------------------------
Now I don't see any with Microsoft.Net Framework 1.1 Service Pack 1 in Add
or Remove Program. I wonder if that file is in the CD of Microsoft Windows XP
Professional? Please advise about this. Because every time Windows Update run
and try to tell me to install this file so I did and still doesn't work to
install this.
Any help would be appreciated to do with this file.
Thank you,
John
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
posting to this newsgroup.
1. Before doing anything else, write down the .NET Framework versions which
are already installed:
How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785
2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
(ignore the title). After running the appropriate/needed tool, (re)install
all .NET Framework versions manually using the download links on the page.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
jpmackay wrote:
> Quite often I see the update of Microsoft Net Framework 1.1 Service Pack 1
> through Windows Update and try to install them but it's failed. Not sure
> why? I did check in Add or Remove Program to see what files do I have them
> in my laptop? Here are the list below:
>
> Microsoft.Net Framework 2.0 Service Pack 2
> with 10 files under
> -------------------------------------------------------
> Microsoft.Net Framework 3.0
> with 1 hotfix for this that file above
> -------------------------------------------------------
> Microsoft.Net Framework 3.0 Service Pack 2
> with 11 files under
> -------------------------------------------------------
> Microsoft.Net Framework 3.1 SP1
> with 2 hotfix files for that file above
> ------------------------------------------------------------------
>
> Now I don't see any with Microsoft.Net Framework 1.1 Service Pack 1 in Add
> or Remove Program. I wonder if that file is in the CD of Microsoft Windows
> XP Professional? Please advise about this. Because every time Windows
> Update run and try to tell me to install this file so I did and still
> doesn't work to install this.
>
> Any help would be appreciated to do with this file.
<snip>