I have an SBS 2003 Std installation and I installed Computer Associates
Etrust Anti-Virus 7.1. I have not been able to get a successful download of
the AV signature updates from their FTP site on the SBS machine.
The errors are as follows from the AV log
AV distribution program started the download process.
Configuration file: C:\WINNT\TEMP\33b25F.tmp
--- Attempting to download from host number 1 - FTP_0 ---
The connection method selected is FTP
AV Distribution is loading the configuration data.
Downloading from FTP site ftpav.ca.com.
User name for FTP logon: anonymous.
No Proxy Server Specified.
Using Download Path (/pub/inoculan/scaneng/)
Opening the connection.
Connecting to the Internet.
Setting connection timeout to 60 seconds
Log on to the connection.
Connecting to the FTP Server (ftpav.ca.com).
Download directory: C:\Program Files\CA\SharedComponents\ScanEngine\
Incoming.
Downloading the list of signature files.
Error downloading file /pub/inoculan/scaneng/Siglist2.txt
The request has timed out.
Internet error message 200 Type okay..
Internet error message 200 Type okay..
Error downloading file /pub/inoculan/scaneng/Siglist.txt
The connection with the server has been reset.
Internet error message .
Finished download process unsuccessfully.
I have other SBS installations that are similar to this one and I have no
problem downloading the signatures....
Any help would be appreciated.
thanks
TR
Try searching the CA Forum and support
You should be able to find out the solution there...
Russ
--
Russ Grover
SBS2003 Rocks
Portland/Beaverton Oregon USA
Email: Sales at SBITS.Biz
Website: http://www.SBITS.Biz
"TR" <tsomething@somewhere> wrote in message
news:uDSk2lyW...@TK2MSFTNGP03.phx.gbl...
I'd give it a few more tries.
"TR" <tsomething@somewhere> wrote in message
news:uDSk2lyW...@TK2MSFTNGP03.phx.gbl...
TR
"Dave Nickason [SBS MVP]" <gwdi...@NOSPAM.frontiernet.net> wrote in message
news:%23e9dAwz...@TK2MSFTNGP03.phx.gbl...
Can you manually update the signatures?
"TR" <tsomething@somewhere> wrote in message
news:OJmWN70W...@TK2MSFTNGP05.phx.gbl...
Looked back in my emails with the support group and found "it worked
fine after changing the eTrust AV Job Server to Admin logon."
Might be worth a try.
Thanks Tom
"Tom Walker" <twa...@nospam.astonzoraster.com> wrote in message
news:DradnZREipu...@pipex.net...