Benefits Administrative Clerk,SEIU Benefit Funds, Washington, Dist. Columbia, United States, 20036 ,

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Apr 18, 2014, 1:28:48 AM4/18/14
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SEIU BENEFIT FUNDS 
 
Benefits Administrative Clerk Grade: TS-4 
 
Washington, D.C.
 
Purpose: 
 
This position is responsible for providing administrative support to all departments of the SEIU Benefit Fund Office and back up to the Call Center Representatives. The Benefit 
Fund Office administers multiple benefit funds in a fast paced environment. 
 
Primary Responsibilities: (Any one position may not include all of the specific duties 
and responsibilities listed. Examples provide a general summary of the work required 
and should not be treated as a total and complete list of expected duties to be 
performed by employees in the classification.) 
 
  • Processes pension benefit verifications, pension benefit estimate requests, and 
pension benefit eligibility requests 
 
  • Performs clerical functions for the Benefits Processing Department 
 
  • Receives and inventories and/or distributes incoming mail for Benefit Fund 
Office. Process outgoing mail for Benefit Fund Office 
 
  • Performs clerical functions for the Contributions Compliance Department 
 
  • Performs clerical functions for the Call Center 
 
  • Serves as backup to the Call Center Representatives 
 
  • Provides written and verbal translation services (Spanish) as assigned 
 
  • Assists Executive Director, Deputy Director, and Benefits Processing Manager 
with special projects as assigned 
 
  • Performs other duties as required to support the mission of the department and 
the SEIU Benefit Fund Office 
 
Direction and Decision Making: 
This position reports to Benefit Processing Manager. 
 
Education and Experience: 
 
Associates degree from an accredited college or university with coursework in business 
administration or other related coursework and one (1) year of experience in an 
administrative environment. 
 
Equivalency: 
 
High school diploma or GED and three (3) years of work experience in an administrative 
environment. 
 
Or, a combination of education and experience that would provide for the following 
knowledge, skills, and abilities: 
 
  • Ability to communicate effectively, both orally and in writing in bi-lingual (Spanish) 
environment. 
 
  • Ability to think critically and produce sound, logical conclusions. 
 
  • Ability to perform data entry functions. 
 
  • Ability to work efficiently and effectively in demanding environment. 
 
  • Ability to handle sensitive situations in calm respectful manner 
 
  • Ability to multitask using oral, visual and tactile senses. 
 
  • Ability to handle multiple projects, meet established deadlines and adapt to an ever 
changing environment for the purpose of accomplishing results. 
 
  • Ability to organize work/tasks to provide for systematic and efficient processes. 
 
  • Ability to produce work accurately and thoroughly. 
 
  • Ability to maintain flexible attitude and approach toward assignments while actively 
participating and supporting a team environment. 
 
  • Proficient in the use of personal computers using accounting, database, and 
spreadsheet software or other SEIU Benefit Fund Office software, including 
Microsoft Office Suite, in the performance of record keeping. 
 
Probationary Period: 
Sixteen (16) calendar weeks 
 
Required Tests: 
Excel (Basic); Word (Intermediate) 
 
Physical Requirements: 
Work is generally performed in an office setting. Overtime required as necessary.
 
SEIU Benefit Funds is an Equal Opportunity Employer

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