Looking for ServiceNow Administrator, VA

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Jul 29, 2016, 1:26:18 PM7/29/16

to pra...@sritechsolutions.com

Hi,

Please find the below requirement and respond back to me at pra...@sritechsolutions.com

Position Title: ServiceNow Administrator

Location: Ashburn, VA

Duration: Contract

Interview Process: Phone + In-Person

Need Local Candidates

Required Skills:

· 8 - 10+ years’ experience in continuous process improvement methodologies including ITIL®, business

process re-engineering, and/or quality management initiatives

· Significant demonstrated experience with ITIL® business process reformation, re-engineering, and

· project management activities, with extensive Service Catalog and Service Request experience

· Expert level experience in ServiceNow Service Catalog and ServiceRequest design and implementation

· Expert level in Reporting based upon requests

· Expert level in Service-Now integrations to on-prem application including but not limited to SQL and

· WebServices (REST and SOAP)

· Expert level experience with workflow creation

· Experience working with/leading process reformation teams

· Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day

processes

· Desire to develop complex strategies to overcome cultural resistance to process-driven change

· Experience facilitating quality improvement efforts

· Excellent verbal and written communication skills

· Excellent leadership and problem-solving skills

· Experience with ServiceNow required, experience with Remedy is a plus

Thanks and Best Regards,

Praveen Kumar

SRI Tech Solutions Inc.

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