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If you have access to the command-line, I might suggest that you try creating a new superUser (i.e. administrator) account - this is the same thing you do when using the web installer during the last steps of installation. Please see: https://www.accesstomemory.org/docs/2.0/admin-manual/maintenance/cli-tools/#add-a-superuser-admin-account
Once you've added a new user, try logging in with the new user's email and password. For help logging in, see: https://www.accesstomemory.org/docs/2.0/user-manual/getting-started/getting-started/#login-log-in
Let us know if that works!
Regards,
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