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Alexia
Oct 4, 2013, 4:30:44 AM10/4/13
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Hello team,
We have a live instalaltion of ica atom for about a year now. A couple of weeks ago we got a problem due to lack of isk space and we couldn't upload new files to our system. We solved this problem by increasing the disk space, but ever since we get a 500 internal server error in any function we are trying to do, i.e. upload a file, delete a file, create a new user or delete an existing one. I have put the system in debug mode and here is the output I get when I try to create a new user. Any ideas of what I could do to solve this problem?
500 | Internal Server Error | Zend_Search_Lucene_Exception
Unsupported segments file format
stack trace
- at ()
in SF_ROOT_DIR/plugins/sfLucenePlugin/lib/vendor/Zend/Search/Lucene.php line 422 ...- $this->_formatVersion = self::FORMAT_2_1;
- } else {
- require_once 'Zend/Search/Lucene/Exception.php';
- throw new Zend_Search_Lucene_Exception('Unsupported segments file format');
- }
- // read version
- at Zend_Search_Lucene->_readSegmentsFile()
in SF_ROOT_DIR/plugins/sfLucenePlugin/lib/vendor/Zend/Search/Lucene.php line 570 ... - at Zend_Search_Lucene->__construct(object('xfLuceneEnhancedFilesystem'), )
in SF_ROOT_DIR/plugins/sfLucenePlugin/lib/engine/xfLuceneEngine.class.php line 133 ... - at xfLuceneEngine->open()
in SF_ROOT_DIR/lib/QubitSearch.class.php line 70 ... - at QubitSearch->initialize()
in SF_ROOT_DIR/plugins/sfSearchPlugin/lib/index/xfIndexCommon.class.php line 57 ... - at xfIndexCommon->__construct()
in SF_ROOT_DIR/lib/QubitSearch.class.php line 38 ... - at QubitSearch::getInstance()
in SF_ROOT_DIR/lib/QubitSearch.class.php line 310 ... - at QubitSearch::updateActorIndex(object('QubitUser'))
in SF_ROOT_DIR/lib/model/QubitActor.php line 171 ... - at QubitActor->save(null)
in SF_ROOT_DIR/lib/model/QubitUser.php line 66 ... - at QubitUser->save()
in SF_ROOT_DIR/apps/qubit/modules/user/actions/editAction.class.php line 297 ... - at UserEditAction->execute(object('sfWebRequest'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfExecutionFilter.class.php line 92 ... - at sfExecutionFilter->executeAction(object('UserEditAction'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfExecutionFilter.class.php line 78 ... - at sfExecutionFilter->handleAction(object('sfFilterChain'), object('UserEditAction'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfExecutionFilter.class.php line 53 ... - at sfExecutionFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfCacheFilter.class.php line 65 ... - at sfCacheFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/lib/filter/QubitMeta.class.php line 41 ... - at QubitMeta->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/lib/filter/QubitSslRequirementFilter.class.php line 35 ... - at QubitSslRequirementFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/lib/filter/QubitLimitIp.class.php line 39 ... - at QubitLimitIpFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/lib/filter/QubitSettingsFilter.class.php line 31 ... - at QubitSettingsFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfBasicSecurityFilter.class.php line 72 ... - at sfBasicSecurityFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfRenderingFilter.class.php line 33 ... - at sfRenderingFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/plugins/sfHistoryPlugin/lib/sfHistoryPluginFilter.class.php line 18 ... - at sfHistoryPluginFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/lib/filter/QubitTransactionFilter.class.php line 40 ... - at QubitTransactionFilter->execute(object('sfFilterChain'))
in SF_ROOT_DIR/vendor/symfony/lib/filter/sfFilterChain.class.php line 53 ... - at sfFilterChain->execute()
in SF_ROOT_DIR/vendor/symfony/lib/controller/sfController.class.php line 238 ... - at sfController->forward('user', 'edit')
in SF_ROOT_DIR/vendor/symfony/lib/controller/sfFrontWebController.class.php line 48 ... - at sfFrontWebController->dispatch()
in SF_ROOT_DIR/vendor/symfony/lib/util/sfContext.class.php line 170 ... - at sfContext->dispatch()
in SF_ROOT_DIR/index.php line 6 ...
symfony settings ...
request ...
response ...
user ...
global vars ...
Jesús García Crespo
Oct 4, 2013, 11:05:56 AM10/4/13
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Hi Alexia,
Looks like you search index is probably corrupt and will need to be rebuilt. Try running:
$ php symfony search:populate
Regards,
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Jesús García Crespo,
Software Engineer, Artefactual Systems Inc.
http://www.artefactual.com | +1.604.527.2056
Alexia
Oct 7, 2013, 1:57:45 AM10/7/13
to ica-ato...@googlegroups.com, je...@artefactual.com
Hello,
I am trying to run the command under /var/www/icaatom-1.3.0 but i am getting the same error:
root@helates:/var/www/icaatom-1.3.0# php symfony search:optimize QubitSearch
Unsupported segments file format
Do I need to remove the debug mode?
Jesús García Crespo
Oct 7, 2013, 10:30:49 AM10/7/13
to ica-ato...@googlegroups.com
Try this first:
$ rm -rf data/index/*
Then you shoudl be able to run search:populate QubitSearch
To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/150c2e92-dcbf-4aca-b647-dc23060e79cb%40googlegroups.com.
Alexia
Oct 8, 2013, 1:34:14 AM10/8/13
to ica-ato...@googlegroups.com, je...@artefactual.com
Hi Jesus,
Yes this worked for me, thank you very much!
Jhon Gonzalez
Nov 1, 2013, 5:04:34 PM11/1/13
to ica-ato...@googlegroups.com
hi guys,
I have a problem in installation of my ica-atom shows me the following message
http://icaatom.archivogeneral.gov.co/
any of you have any solution?
2013/10/4 Alexia <alexia.k...@gmail.com>:
http://www.jgonf.com
@guten
I have a problem in installation of my ica-atom shows me the following message
http://icaatom.archivogeneral.gov.co/
any of you have any solution?
2013/10/4 Alexia <alexia.k...@gmail.com>:
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Jhon Gonzalez
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--
http://www.jgonf.com
@guten
Dan Gillean
Nov 1, 2013, 6:10:23 PM11/1/13
to ica-ato...@googlegroups.com
Hi Jhon,
When I click the link, my browser can't find the server, so we can't see the error message. I'm wondering if you could either attach the error log, and/or screenshot the error message, and/or copy/paste it into your response? To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/CAOsP6b1yHSTtDpTthQW7mtTYd4cuWV8vNVRN3ag6GOwiaJHFhA%40mail.gmail.com.
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