Crash on image load Windows 7 64 bit

[mrf]

Every time I load an image I get a crash.

I had installed over an older version (unknown version).

I tried

• rebooting
  
• resetting all the defaults in each tab of Preferences
• uninstalling and re-installing
• loading different JPGs from different cameras
• changing the default Control Point to Autopano-SIFT-C or to
  
• converting to PNG before loading - asks for focal length and then crashes on Ok press
• toggling all the checkboxes (Align image after loading etc.) in the Preferences/Assistant tab
• switching to Advanced and Expert mode

None of the above help.

Details from the crash dialog:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    hugin.exe
  Application Version:    0.0.0.0
  Application Timestamp:    523cb338
  Fault Module Name:    StackHash_ac8d
  Fault Module Version:    6.1.7601.18247
  Fault Module Timestamp:    521eaf24
  Exception Code:    c0000374
  Exception Offset:    00000000000c4102
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    5129
  Additional Information 1:    ac8d
  Additional Information 2:    ac8d7bc04980805de53396cfaeda9dbb
  Additional Information 3:    84e6
  Additional Information 4:    84e6441859e1c67096e24f26f4cab6b1

Any suggestions please?

[mrf]

Is anybody willing to help with this, please? Is there another forum to raise this issue?


Thank you

[zarl]

I'm not familiar with Window but I think I remember that sometimes graphic card driver issues can cause problems:
https://groups.google.com/forum/?fromgroups#!searchin/hugin-ptx/win$20graphic$20card$20driver

Do you load images per drag and drop or do you use the "load images" button? Does that make a difference?

Did you try to trash the prefs file?

Can you make some of your image files available so people can test on their platforms?

BTW which version of Hugin do you use? 2013.0.0?

Carl

[Chris Mellinger]

Hi, I'm having the exact same issue. I looked for updates, but it looks like I have everything current. Here's my specs:

Hugin 2013.0.0

Lenovo Z560

Intel i3 M 380

4 Gb RAM

Windows 7 64

Intel HD integrated graphics

It's strange because Hugin never gets to the point of actually aligning the photos. As mrf said, it's immediately after clicking "Ok" on the FOV dialog. I can't even test the alignment because I can't get images into the program.

Thanks to anyone who has an idea about this!

[David W. Jones]

Hmm. I know Hugin heavily uses OpenGL on Linux. I've heard that Windows
7 and later has been progressively reducing the functionality of its
stock OpenGL drivers in an effort to force people to stop using OpenGL
in favor of the proprietary and Windows-specific DirectX API. Maybe the
crash is coming from that?

Or it could be coming from whatever library Windows Hugin is using to
load each image?

Windows XP is the last version of Windows I have around here. Have you
tried setting up a virtual machine on Windows 7, installing a live Linux
distro in it, adding the Linux version of Hugin - and seeing if you have
the same problem?

On 12/04/2013 10:32 PM, Chris Mellinger wrote:
> Hi, I'm having the exact same issue. I looked for updates, but it looks
> like I have everything current. Here's my specs:
>
> Hugin 2013.0.0
> Lenovo Z560
> Intel i3 M 380
> 4 Gb RAM
> Windows 7 64
> Intel HD integrated graphics
>
> It's strange because Hugin never gets to the point of actually aligning
> the photos. As mrf said, it's immediately after clicking "Ok" on the FOV
> dialog. I can't even test the alignment because I can't get images into
> the program.
>
> Thanks to anyone who has an idea about this!
>
> On Saturday, November 30, 2013 3:57:02 PM UTC+9, mrf wrote:
>
> Every time I load an image I get a crash.
>
> I had installed over an older version (unknown version).
>
> I tried
>

> * rebooting
> * resetting all the defaults in each tab of Preferences
> * uninstalling and re-installing
> * loading different JPGs from different cameras
> * changing the default Control Point to Autopano-SIFT-C or to
> * converting to PNG before loading - asks for focal length and

> then crashes on Ok press

> * toggling all the checkboxes (Align image after loading etc.) in
> the Preferences/Assistant tab
> * switching to Advanced and Expert mode

>
> None of the above help.
>
> Details from the crash dialog:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: hugin.exe
> Application Version: 0.0.0.0
> Application Timestamp: 523cb338
> Fault Module Name: StackHash_ac8d
> Fault Module Version: 6.1.7601.18247
> Fault Module Timestamp: 521eaf24
> Exception Code: c0000374
> Exception Offset: 00000000000c4102
> OS Version: 6.1.7601.2.1.0.256.48
> Locale ID: 5129
> Additional Information 1: ac8d
> Additional Information 2: ac8d7bc04980805de53396cfaeda9dbb
> Additional Information 3: 84e6
> Additional Information 4: 84e6441859e1c67096e24f26f4cab6b1
>
> Any suggestions please?

--
David W. Jones
gnome...@gmail.com
wandering the landscape of god
http://dancingtreefrog.com

[Frederic Da Vitoria]

2013/12/6 David W. Jones <gnome...@gmail.com>

Hmm. I know Hugin heavily uses OpenGL on Linux. I've heard that Windows 7 and later has been progressively reducing the functionality of its stock OpenGL drivers in an effort to force people to stop using OpenGL in favor of the proprietary and Windows-specific DirectX API. Maybe the crash is coming from that?

Or it could be coming from whatever library Windows Hugin is using to load each image?

Windows XP is the last version of Windows I have around here. Have you tried setting up a virtual machine on Windows 7, installing a live Linux distro in it, adding the Linux version of Hugin - and seeing if you have the same problem?

FWIW, I also use Hugin on Windows 7 64 bits and an Intel HD integrated graphics. I don't have any stability issue. So I guess the driver problem may be the best explanation.

mrf, can you tell us what is your hardware configuration?

But you are right, David, Microsoft seems to be pushing OpenGL out :-(

--
Frederic Da Vitoria
(davitof)

Membre de l'April - « promouvoir et défendre le logiciel libre » - http://www.april.org

[David W. Jones]

On 12/05/2013 11:21 PM, Frederic Da Vitoria wrote:
> 2013/12/6 David W. Jones <gnome...@gmail.com

> <mailto:gnome...@gmail.com>>

>
> Hmm. I know Hugin heavily uses OpenGL on Linux. I've heard that
> Windows 7 and later has been progressively reducing the
> functionality of its stock OpenGL drivers in an effort to force
> people to stop using OpenGL in favor of the proprietary and
> Windows-specific DirectX API. Maybe the crash is coming from that?
>
> Or it could be coming from whatever library Windows Hugin is using
> to load each image?
>
> Windows XP is the last version of Windows I have around here. Have
> you tried setting up a virtual machine on Windows 7, installing a
> live Linux distro in it, adding the Linux version of Hugin - and
> seeing if you have the same problem?
>
> FWIW, I also use Hugin on Windows 7 64 bits and an Intel HD integrated
> graphics. I don't have any stability issue. So I guess the driver
> problem may be the best explanation.
>
> mrf, can you tell us what is your hardware configuration?
>
> But you are right, David, Microsoft seems to be pushing OpenGL out :-(

Yup, couldn't possibly have people using anything that doesn't require
Windows. I'm glad I dumped Microsoft a long time ago.

[namklim]

As indicated in another thread here Hugin 2013 problem with Fast preview on Intel HD 4600 (Windows 7)  https://groups.google.com/forum/#!topic/hugin-ptx/EC-DShQjDus  three of us do not have problems loading images or aligning them on Win 7 64-bit but we do have problems with various parts of the fast preview. Those problems also exist with Hugin 2012.

I have an i7 4771 with 8Gb and HD4600 graphics. 

[Frederic Da Vitoria]

2013/12/8 namklim <nam...@gmail.com>

As indicated in another thread here Hugin 2013 problem with Fast preview on Intel HD 4600 (Windows 7)  https://groups.google.com/forum/#!topic/hugin-ptx/EC-DShQjDus  three of us do not have problems loading images or aligning them on Win 7 64-bit but we do have problems with various parts of the fast preview. Those problems also exist with Hugin 2012.

I have an i7 4771 with 8Gb and HD4600 graphics. 

I just reported the bug in launchpad: https://bugs.launchpad.net/hugin/+bug/1258925

[Frederic Da Vitoria]

2013/12/8 Frederic Da Vitoria <davi...@gmail.com>

2013/12/8 namklim <nam...@gmail.com>

As indicated in another thread here Hugin 2013 problem with Fast preview on Intel HD 4600 (Windows 7)  https://groups.google.com/forum/#!topic/hugin-ptx/EC-DShQjDus  three of us do not have problems loading images or aligning them on Win 7 64-bit but we do have problems with various parts of the fast preview. Those problems also exist with Hugin 2012.

I have an i7 4771 with 8Gb and HD4600 graphics. 

I just reported the bug in launchpad: https://bugs.launchpad.net/hugin/+bug/1258925

... but the fast preview bug seems quite distinct from this crash.

[T. Modes]

Am Sonntag, 8. Dezember 2013 15:33:50 UTC+1 schrieb Frederic Da Vitoria:

... but the fast preview bug seems quite distinct from this crash.

If the crash is related to the fast preview window, start Hugin with pressed ctrl key and deactivate the fast preview window. Then some functions are not accessible. But when you can load the images now, the crash is related to the fast preview window.

[mrf]

Legend - holding down ctrl when starting pops up a dialog box asking if I want to disable past preview, and then Hugin works fine. Thank you!

I guess this means that the Intel HD Graphics driver issue can cause some systems to crash Hugin, while others just behave badly.

My display:

Name    Intel(R) HD Graphics
PNP Device ID    PCI\VEN_8086&DEV_0046&SUBSYS_149B103C&REV_02\3&21436425&0&10
Adapter Type    Intel(R) HD Graphics (Core i5), Intel Corporation compatible
Adapter Description    Intel(R) HD Graphics
Adapter RAM    1.68 GB (1,803,237,376 bytes)
Installed Drivers    igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver Version    8.15.10.2189
INF File    oem69.inf (iILKM0 section)
Color Planes    Not Available
Color Table Entries    4294967296
Resolution    1366 x 768 x 59 hertz
Bits/Pixel    32
Driver    c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2189, 10.12 MB (10,610,400 bytes), 19/03/2011 9:09 a.m.)

[David W. Jones]

On 12/08/2013 04:33 AM, Frederic Da Vitoria wrote:
> 2013/12/8 Frederic Da Vitoria
>
> 2013/12/8 namklim
>
> As indicated in another thread here /Hugin 2013 problem with
> Fast preview on Intel HD 4600 (Windows 7) /
> https://groups.google.com/forum/#!topic/hugin-ptx/EC-DShQjDus
> <https://groups.google.com/forum/#%21topic/hugin-ptx/EC-DShQjDus>

> three of us do not have problems loading images or aligning them
> on Win 7 64-bit but we do have problems with various parts of
> the fast preview. Those problems also exist with Hugin 2012.
>
> I have an i7 4771 with 8Gb and HD4600 graphics.
>
>
> I just reported the bug in launchpad:
> https://bugs.launchpad.net/hugin/+bug/1258925
>
>
> ... but the fast preview bug seems quite distinct from this crash.
>
> --
> Frederic Da Vitoria
> (davitof)

Note to self: Check this when my new laptop arrives. I'm getting a
similarly-equipped laptop but it is coming with 64-bit Ubuntu Linux on
it, not Windows.

[Antonio Sanhueza]

If the crash is related to the fast preview window, start Hugin with pressed ctrl key and deactivate the fast preview window. Then some functions are not accessible. But when you can load the images now, the crash is related to the fast preview window.

The ctrl key pressed works for me, after trying 32 and 64bit versions on Win7-x64. Also I have an Intel HD graphics card on the notebook (Intel core 2 duo SU7300 on Dell Inspiron). In advance interface I don't have crashes!