Whenever new technology makes a universal impact the business world soon finds a way of harnessing it to suit its own and also its customers' ends.
Of course, it is not completely altruistic of banks to offer a multi-channel approach.
Certain ways of interacting with customers cost banks less than others, and although bank accountants would prefer all their customers to interact via the cheapest channel, not all customers want to do their banking in that way.
So, it is also in the bank's interest to ensure that customers can still do their personal banking according to their own individual preference, or a variety of methods if that is what the customer wants.
As more of the younger generation - who accept technology change more readily - open bank accounts, combined with the
growing trust in internet and other technologies from a section of reluctant older users, more of the total number of transactions on the internet will inevitably grow.
However, as yet it is still impossible to physically pay cash into an account without either using an ATM, bank branch or approved collector such as the post office so they will continue to operate into the foreseeable future.
In this day and age, you can do pretty much anything online. That’s why
Guaranty Bank & Trust lets you bank anywhere, anytime with our online banking solutions.
Whether you need to move some money around, stay on top of your bills, or pay back your friend, you can do it all on your computer, tablet, or smartphone.
Doesn't get easier than that.