Intermittent notifications with Growl 1.3.3 and Sparrow 1.6

[Mydwynter]

I'm having a problem with just what it says on the tin: One of my email accounts is getting really patchy notifications, while the others seem to be fine. I've uninstalled Sparrow and installed the paid version, restarted both apps, made sure I only had one version of each app installed, rebooted my computer (OSX 10.7.4), reinstalled that email account…pretty much everything I can think of to try to troubleshoot why the rest of my accounts are fine but with that account only one out of ten notifications will come through.

Anyone have any good ideas about what's going on here?

[Daniel Siemer]

Very odd that some accounts would work fine for all notifications, and
one wouldn't. I don't use sparrow, but are there per account options
for notifying? and do they match between your accounts? Are the
accounts of the same basic type/service? This sounds like a problem
with Sparrow's end, but here is some common troubleshooting for
Growl's end. Quit growl, go into ~/Library/Application Support/Growl/
Tickets and delete Sparrow.growlticket (should be the right name),
reopen growl, and let sparrow reregister (may take restarting
sparrow). You can also look through the registered notification types
in Sparrow, and see what is enabled/disabled by default. Go to the
applications tab, open sparrow's settings, and switch to the
notifications tab, the pop up box has a list of all notifications in
it.

[Sulaiman]

Hey Mydwynter,

Please contact sparrow here https://sparrowmail.tenderapp.com/ they
might tell you what to do, As i'm have very similar issue as yours and
this is not an issue with Growl it's issue with Sparrow they haven't
configured the codes properly so please troubleshoot them at the link
above… thanks!


On Jun 6, 3:58 am, Mydwynter <mydwyn...@gmail.com> wrote:
> Well, all the account options in Sparrow match between accounts, not that
> there are many options. (There's a main "use Growl for notifications"
> checkbox for all accounts, and account-specific checkboxes for whether you
> want notifications on that account.) As I said, every once in a while one
> will come through from that account, so I really don't think it's
> necessarily a settings issue. The one that's not working well is a gmail
> account, while the others are google apps accounts. This problem has
> persisted through two installations of this particular gmail account, and
> two versions of Sparrow. It's really the intermittency that's confusing.
>
> I don't have a Growl folder under Application Support, though I have the
> MAS version of Growl and it shows up in my Applications folder, so I can't
> re-register Sparrow.
>
> Then I opened up the Growl preferences, went to the applications tab,
> opened Sparrow's settings, switched to the notifications tab and…I'm afraid
> I don't know what pop-up box you're referring to.
>
> Is it possible something got messed up when I ran the Growl uninstaller to
> get rid of the prefpane version and installed the MAS version? If so,
> should I try reinstalling Growl?
>
> Thanks.