Issue with Tooltips in Scatter Charts
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Tristan Lueking
Oct 30, 2014, 4:44:46 PM10/30/14
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Have tooltips in scatter charts changed? Our charts suddenly show the tooltip directly over the point instead of near it. We cannot click the actual point which is problematic because we have events on the actual points in the graph that take the user to other data if clicked. Is this something that changed with a release of some kind today?
Tristan Lueking
Oct 30, 2014, 5:02:28 PM10/30/14
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To add to this, it appears to be an issue with dataTable.addColumn({'type': 'string', 'role': 'tooltip', 'p': {'html': true}}); specifically when we set the content to be HTML, it places the tooltip directly over the point on the graph which disallows clicking.
Sergey Grabkovsky
Oct 30, 2014, 5:06:10 PM10/30/14
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Yes, this is a known bug with the current release. It will be fixed with the next release, which will be cut when there are no unexpected issues with this release. Hopefully that will be sometime next week, and you will then be able to switch your version to '1.1' and not have it affect you.
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Tristan Lueking
Oct 30, 2014, 5:08:01 PM10/30/14
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Ok, that doesn't make much sense because it was not an issue this morning, or anytime earlier this week...Is there some way to go back on my end to whatever was working previously? This issue actually only started occurring within the past few hours. The points worked fine this morning.
On Thursday, October 30, 2014 5:06:10 PM UTC-4, Sergey wrote:
Yes, this is a known bug with the current release. It will be fixed with the next release, which will be cut when there are no unexpected issues with this release. Hopefully that will be sometime next week, and you will then be able to switch your version to '1.1' and not have it affect you.
On Thu Oct 30 2014 at 5:02:31 PM Tristan Lueking <tristan...@gmail.com> wrote:
To add to this, it appears to be an issue with dataTable.addColumn({'type': 'string', 'role': 'tooltip', 'p': {'html': true}}); specifically when we set the content to be HTML, it places the tooltip directly over the point on the graph which disallows clicking.--
On Thursday, October 30, 2014 4:44:46 PM UTC-4, Tristan Lueking wrote:Have tooltips in scatter charts changed? Our charts suddenly show the tooltip directly over the point instead of near it. We cannot click the actual point which is problematic because we have events on the actual points in the graph that take the user to other data if clicked. Is this something that changed with a release of some kind today?
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Tristan Lueking
Oct 30, 2014, 5:15:54 PM10/30/14
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Come to think of it, there have been no issues of this kind for a few months...
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Tristan Lueking
Nov 4, 2014, 2:58:34 PM11/4/14
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Is there any resolution to this issue? It just started happening at the end of last week, before that this was not a bug.
On Thursday, October 30, 2014 4:44:46 PM UTC-4, Tristan Lueking wrote:
Sergey Grabkovsky
Nov 4, 2014, 3:04:30 PM11/4/14
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We had recently pushed out a new release (v40). This is why you started seeing this recently. The fix to the bug will come in the next version, v41.
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Daniel LaLiberte
Nov 4, 2014, 3:45:36 PM11/4/14
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Tristan,
We have been trying to push out v40 for a couple months now, and we would like to proceed even with this bug that will affect you. (I wasn't aware of the seriousness of this problem until just now.) I realize it would mean that users will not be able to click on the points to get the required behavior, because the tooltips will intervene. But I hope you can work around this by one of the following means:
Could you temporarily disable tooltips until we can roll out v41? Or use non-html tooltips?
Alternatively, there is a new feature, which is rather buggy, and this bugginess happens to be the cause of the behavior you are experiencing, but you can possibly work around it. Try this set of options:
"tooltip": {
"pivot": {
"x": "-50",
"y": "80"
},
"isHtml": true
}
Experiment with large values of x and y.
There might be something you can do with CSS that would move your HTML tooltips out of the way. E.g. on hover, set the position further to the right.
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daniel.laliberte@GMail.com 9 Juniper Ridge Road, Acton MA
Sukrity Chakraborty
Nov 10, 2014, 11:07:13 AM11/10/14
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Hi Daniel,
Our website has quite a lot of functionality around HTML tooltips and clicking the graph points to display additional information.
Is there a timeline when you expect this to be fixed in v41.
Thanks,
Sukrity
On Tuesday, November 4, 2014 8:45:36 PM UTC, Daniel LaLiberte wrote:
Tristan,We have been trying to push out v40 for a couple months now, and we would like to proceed even with this bug that will affect you. (I wasn't aware of the seriousness of this problem until just now.) I realize it would mean that users will not be able to click on the points to get the required behavior, because the tooltips will intervene. But I hope you can work around this by one of the following means:Could you temporarily disable tooltips until we can roll out v41? Or use non-html tooltips?Alternatively, there is a new feature, which is rather buggy, and this bugginess happens to be the cause of the behavior you are experiencing, but you can possibly work around it. Try this set of options:"tooltip": {"pivot": {"x": "-50","y": "80"},"isHtml": true}Experiment with large values of x and y.There might be something you can do with CSS that would move your HTML tooltips out of the way. E.g. on hover, set the position further to the right.
On Tue, Nov 4, 2014 at 3:04 PM, 'Sergey Grabkovsky' via Google Visualization API <google-visua...@googlegroups.com> wrote:
We had recently pushed out a new release (v40). This is why you started seeing this recently. The fix to the bug will come in the next version, v41.
On Tue Nov 04 2014 at 2:58:35 PM Tristan Lueking <tristan...@gmail.com> wrote:
Is there any resolution to this issue? It just started happening at the end of last week, before that this was not a bug.
On Thursday, October 30, 2014 4:44:46 PM UTC-4, Tristan Lueking wrote:--Have tooltips in scatter charts changed? Our charts suddenly show the tooltip directly over the point instead of near it. We cannot click the actual point which is problematic because we have events on the actual points in the graph that take the user to other data if clicked. Is this something that changed with a release of some kind today?
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Daniel LaLiberte
Nov 10, 2014, 11:22:59 AM11/10/14
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We have a fix that will be included in the next release cycle, starting in a couple weeks. I hope that will be soon enough for you.
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Sukrity Chakraborty
Nov 11, 2014, 10:46:22 AM11/11/14
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Thanks. That will help.
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Tristan Lueking
Nov 24, 2014, 2:41:01 PM11/24/14
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Yes this issue is still an issue, I have temporarily worked around it by including a clickable link within the tooltip itself that the user can click on to cause the action I am expecting, however the tooltip still overlays every other point around it, causing the user to have to move their mouse with pinpoint accuracy to get to certain points. Really hoping this bug gets resolved soon.
On Thursday, October 30, 2014 4:44:46 PM UTC-4, Tristan Lueking wrote:
Tristan Lueking
Nov 24, 2014, 3:29:05 PM11/24/14
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Daniel,
I just saw your above post about Pivot, and added the Pivot option. I was able to move the tooltip to a spot out of the way! Thanks for that, there is still a bug, but at least Pivot allows me to move the tooltip to where it needs to be.
Thanks!
On Thursday, October 30, 2014 4:44:46 PM UTC-4, Tristan Lueking wrote:
Daniel LaLiberte
Nov 24, 2014, 3:54:52 PM11/24/14
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Glad to hear the workaround is working for you. I'm not sure how the next release will work with workarounds, however, so you'll probably want to participate in the early testing phase when it starts, by loading 1.1.
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